Contact The Times of Israel Customer Service

Why should I report an Issue with The Times of Israel?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of RGB Media Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Times of Israel is your one-stop app for news, features, live coverage and more - on Israel, the Middle East and the Jewish world.

2. The Times of Israel is a Jerusalem-based online newspaper founded in 2012 to document developments in Israel, the Middle East and around the Jewish world.

3. It was established by veteran UK-born, Israeli journalist David Horovitz and his US-based capital partner Seth Klarman.

4. Stay up to date with events and analyses, follow our bloggers and read our in-depth quality features.

5. Push notifications will keep you abreast of breaking news and important updates.

6. Horovitz is the founding editor, responsible for the site’s editorial content.

7. The Times of Israel has no partisan political affiliation.

8. It seeks to present the news fair-mindedly and offers a wide range of analysis and opinion pieces.

1. I've listened to one podcast and was frustrated by what appeared to be an effort of amiability and unnecessarily long-winded commentary - almost as if the hosts / guests are enjoying being heard more than the importance of good content.There seems to be no option to sign in, so even though I have paid I'm still getting all the ads.

2. On the other hand their daily podcast is worth listening to, even though poorly hosted - their weekly one is weak.Good content.

3. So, with so many other apps providing a much better viewing experience, can't justify keeping this one.The news coverage is useful but the app is horribly unstable and crashes after 5 minutes of use.

4. Love the content and wish I could just pay for it...The news content is excellent, but the ads are overwhelming and makes navigation very frustrating.

5. I still can't add comments to posts even when signed into Facebook.Good content, but app not optimized for Android tablet viewing.

6. This is even more frustrating as I am a member of the TOI Community which is supposed to make it ad-free for me! If it weren't for the ads my rating would be 5 stars!Good, well written, bslanced and thoughtful journalism - but the app is an embarrassment.

7. The July 2021 update made the app's ads even more intrusive, jumping in even when it is in the background interfering with an app in the foreground!! Requires a complete redesign, less obtrusive ads and a widget.

8. I loved using this app up until a month or two ago when ads began popping up every time I go to a new page, as well as on the bottom of the screen which is distracting when I am trying to focus on what I am reading.

9. They've gotten so bad that my use of this app has gone way down.It's constantly signing me out of my user and I keep getting ads and signing in is not user friendly.

10. A very strong attempt appears to be made to report the news well.

11. There have been no updates to fix this problem and it looks like they just don't care about their software.I'd happily pay a few bucks for this app without ads, but no option available.

1. Fix The Times of Israel Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Times of Israel: Restarting the app will resolve most errors.
2. Update the The Times of Israel App. Here is how:
   1. On Android goto PlayStore » Search for "The Times of Israel" » Open The Times of Israel » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Times of Israel » click "UPDATE".
3. Clear The Times of Israel app cache: Clearing cached data will force your app to retrieve the latest data directly from The Times of Israel servers.
   1. On Android, goto Settings » Apps » Select "The Times of Israel" » click Storage » click "Clear Cache".
4. Check The Times of Israel app permissions. If any of these permissions required to use your device's features are disenabled, The Times of Israel might not work.
5. Uninstall and reinstall The Times of Israel. If nothing else has worked, completely uninstall The Times of Israel then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Times of Israel not working

2. Fix The Times of Israel Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Times of Israel be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Times of Israel not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Times of Israel may not be able to connect to the Internet when running in the background.