Contact RESET Customer Service

Why should I report an Issue with RESET?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Reset Fitness LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. 2 things that I'd ask for: vocal coaching on form and having workouts lined up by equipment so you're not switching every 30 seconds.My experience do far with the app has been quite positive! Although a few bugs in the beginning but that's to be expected and they were serviced quickly! Customer service has been prompt which is a plus.

2. More help in that area would be great Other than that, I think the app is great@The RESET app is full of different workouts that target different areas of the body.

3. it's so sporadic that most of the time I have to go off memory what the workouts are.... please make it work better, as it has been extremely helpful and inspirational.... when it works.

4. Having a health and fitness app where I can plan my workouts, SEE how to correctly do the movements, plan meals, and have a community is literally what I've been waiting for.

5. However there are some suggestions that would make this app better such as cuting down the timer from 5 to 3 secs between workouts, also allowing the app to go to the background so that the user can play music, and more everydat receipes.I had initially given 1 star but the app update has addressed most of my concerns.

6. I like the versatility in the categories of workouts (you will be dripping in sweat!!) If I can leave a suggestion it would be to have an optional voice over by Jenna in the workouts like encouragement and to push.

7. 3)For a couple exercises, the visuals are different in the 90° and 45° Suggestions: 1) Voice overs explaining what to focus on for proper form and common mistakes.

8. I love having different time duration options as sometimes I do not want stay in the gym for a long period of time.

9. People in their 30s- mid 40s and younger will do very well with this app while people over 45 may need something different because of metabolism changes, body and hormonal changes and the normal changes that come with menopause and pre-menopause.

10. The workouts are challenging but worth it.

11. Pros: 1) Challenging and interesting workouts.

1. Fix RESET Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart RESET: Restarting the app will resolve most errors.
2. Update the RESET App. Here is how:
   1. On Android goto PlayStore » Search for "RESET" » Open RESET » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RESET » click "UPDATE".
3. Clear RESET app cache: Clearing cached data will force your app to retrieve the latest data directly from RESET servers.
   1. On Android, goto Settings » Apps » Select "RESET" » click Storage » click "Clear Cache".
4. Check RESET app permissions. If any of these permissions required to use your device's features are disenabled, RESET might not work.
5. Uninstall and reinstall RESET. If nothing else has worked, completely uninstall RESET then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing RESET not working

2. Fix RESET Server issues & Internet Connection

1. Check network connection: An unstable Internet will make RESET be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to RESET not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, RESET may not be able to connect to the Internet when running in the background.