Contact Turo Customer Service

Why should I report an Issue with Turo — Car rental marketplace?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Turo Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With Turo, everyone has the power to get in the driver’s seat. • Enjoy a convenient car rental experience — Rent the perfect car right from your phone. • View deals on all kinds of car rentals, from everyday to extraordinary — Find SUVs, vans, budget cars, supercars, EVs, vintage cars, and more types of vehicles. • Pick a car up at thousands of locations across multiple countries, or get a car delivered — Many hosts deliver cars to airports and popular destinations in thousands of cities. • Rent reliable cars from reliable hosts — Every host who lists a car is trained by Turo, and their cars are subject to safety inspections.

2. Whether you’re flying in from afar or looking for a car down the street, you can skip the rental car counter, choose from an extraordinary selection of vehicles shared by local hosts, and rent the best car for your trip, then you can pick it up at a convenient location near you or your destination.

3. Turo is the world’s largest car sharing marketplace, where you can rent the perfect car for wherever you’re going from a vibrant international community of trusted hosts across the US, UK, Canada, Australia, and France.

4. Entrepreneurs can take the wheel of their futures by becoming hosts and building car sharing businesses on Turo, leveraging an established platform to scale their businesses and meet their goals.

5. Plus, reviews from previous guests are public, so you can view past reviews and pick your preferred host with a car that’s right for you. • Cancel for free up to 24 hours before your trip — Get a refund and rent another car at a time that’s good for you. • 24/7 roadside assistance and customer service — Turo Customer Support can help you make car reservations, provide pricing details, and navigate any roadblocks that may arise. • Save when you book long trips — Lots of hosts offer discounts when you make a reservation for 3+, 7+, or 30+ days. • Get an early bird discount — Many hosts offer discounts when you reserve a car 7 or more days in advance. • Any car owner can start exercising their entrepreneurial muscles and start a car rental business on Turo. • Choose how many rental cars to share and easily scale your business up or down. • Earn at home or on the go, on your schedule, and divest whenever you want. • Rest easy with liability insurance from Travelers Excess and Surplus Lines Company backing each trip, helping protect you in the event of an accident. *Not all car rentals on Turo are eligible for delivery, and Turo hosts can’t deliver cars to certain airports.

1. (I was one step away from uninstalling.) Vehicle sharing with Turo seems like a neat idea, though I haven't yet found the vehicle I want to rent (to try before buying that model), the search UI needs work, and the extensive tracking attempts give me the heebie-jeebies.The app functions as intended but in need some fine-tuning.

2. I have been using it to rent vehicles to replace my vehicle after a major accident and wouldn't be able to navigate my every day life without the use of Turo and the wonderful hosts I have rented from.

3. Getting off the plane and just getting in a vehicle saves the headaches and hassles of dealing with other car rental businesses.

4. I recommend it for sure.Smooth process with Turo! Our host, Delan, dropped off the vehicle as discussed.

5. Things like clicking and dragging to select multiple photos is non-existent in the Android version but present in the iPhone version.I wasn't sure about using this app as it seems like the AirBnB for cars.

6. But I like the fact that it comes with an app that lets me contact my driver/host and let them know any updates about the car or vehicle as well as give me a chance to contact the app also.I've been using DuckDuckGo's (beta) function to defeat app tracking.

7. definitely worth booking through TuroRelatively affordable access to multiple vehicles that you wouldn't find through traditional car rental agencies.

8. my experience with the rental itself was good and the host was wonderful.

9. Since my first rental, it has been such an amazing and wonderful experience.

10. That would be fine, except the app won't let you have overlapping reservations so you have to go a day without a car before you can pick up your next rental.some of the fees are not upfront but it is definitely a slightly better option than rinsing from the big name rental companies.

11. the ease of use and real one on one personal experience made this my new go-to car rental service.

1. Fix Turo Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Turo: Restarting the app will resolve most errors.
2. Update the Turo App. Here is how:
   1. On Android goto PlayStore » Search for "Turo" » Open Turo — Car rental marketplace » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Turo » click "UPDATE".
3. Clear Turo — Car rental marketplace app cache: Clearing cached data will force your app to retrieve the latest data directly from Turo servers.
   1. On Android, goto Settings » Apps » Select "Turo — Car rental marketplace" » click Storage » click "Clear Cache".
4. Check Turo app permissions. If any of these permissions required to use your device's features are disenabled, Turo might not work.
5. Uninstall and reinstall Turo. If nothing else has worked, completely uninstall Turo then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Turo not working

2. Fix Turo Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Turo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Turo not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Turo may not be able to connect to the Internet when running in the background.