Contact Sun Surveyor Lite Customer Service

Why should I report an Issue with Sun Surveyor Lite?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Adam Ratana to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The app misses basic features for both lite & paid versions that are available in other free apps; most importantly daily reminders/alarms for specific events, customizable widgets for selective events and just that the 3D Compass is so uninformative with the lower-half of the orbit being cut for no reasonI have both Lite and the Paid version and I cannot see why anyone thinks $8.00 is a lot to pay - gracious me, that is so reasonable for what you get on this app.

2. This evening is full moon so thanks to this App, Brighton Pier is being shown as one of the best locations to capture the full 'Worm' moon rising at the same time the beautiful sun setting.It does show both, Blue and Golden hours [and elevation +1★].

3. But the features are impressively accurate: azimuth, elevation, even the internal compass are all spot on.worthless, this app wants you to purchase the full version, the free app is nearly useless.

4. Thus free version useless waste of my timeWhy are people complaining??? hell, it shows me where the sun is and the compass is right on point, and gives you a lot of information to when the sun comes up/down all of it.

5. Until there's an update I will stay with the Lite version and highly recommend others do the same... $8 is a lot, on a possible unsupported app.Took this app to help me look for good places for sunsets, have found a couple uses for it since.

6. when I get enough money, ill buy the full version soon.Very good for demo purposes, but not very practical as the main elements of the app are locked in "lite" mode.

7. However most of it's features are locked, which requires the purchase of the very "OUTDATED" Jan 2020 paid version.

8. I use it all the time for my photography and it pinpoints me to exactly where I need to be with my camera to capture both sun and moon rising and setting.

9. i like itEntering location manually is a premium feature and the GPS feature refuses to get the location(it works in every single other app I have).

10. I've just found that an app like this exists and worked perfect!!! The app gave me the information i wanted immidiately.

11. The upgraded version must be super!This app is awesome.

1. Fix Sun Surveyor Lite Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sun Surveyor Lite: Restarting the app will resolve most errors.
2. Update the Sun Surveyor Lite App. Here is how:
   1. On Android goto PlayStore » Search for "Sun Surveyor Lite" » Open Sun Surveyor Lite » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sun Surveyor Lite » click "UPDATE".
3. Clear Sun Surveyor Lite app cache: Clearing cached data will force your app to retrieve the latest data directly from Sun Surveyor Lite servers.
   1. On Android, goto Settings » Apps » Select "Sun Surveyor Lite" » click Storage » click "Clear Cache".
4. Check Sun Surveyor Lite app permissions. If any of these permissions required to use your device's features are disenabled, Sun Surveyor Lite might not work.
5. Uninstall and reinstall Sun Surveyor Lite. If nothing else has worked, completely uninstall Sun Surveyor Lite then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sun Surveyor Lite not working

2. Fix Sun Surveyor Lite Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sun Surveyor Lite be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sun Surveyor Lite not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sun Surveyor Lite may not be able to connect to the Internet when running in the background.