Contact Samsung SMART CAMERA App Customer Service

Why should I report an Issue with Samsung SMART CAMERA App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Samsung Electronics Co., Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. They lockdown their devices so they can only be used with Samsung software and then stop supporting the software.So you take away the Mobile login app which was clunky but worked fine and was good for holidays (for saving pics onto a bigger screen) and replace it with something which doesn't support my camera (which I can still buy lenses for so is still 'current'.

2. Samsung need to tweak this so that it work with current Android phones.Garbage, Absolute Garbage! App crashes on Samsung tablet and OnePlus phone after transferring 1 picture.

3. Pissed off that I have a nice camera and can't use the wifi features anymore! Would think it would work with Samsung Android devices, but no.

4. I purposely bought the camera and a Samsung phone so they would work together .

5. I'd love to be able to use every feat from my camera, especially since we pay so much $$I opened up the app and tried to connect the camera and the phone.

6. Have had pictures on my camera forever and finally got around to moving them and after having to connect manually every time the app closes right before the transfer is complete.

7. Takes forever to connect camera and phone, and when it eventually does and a file is sent, the app shuts down and the file is lost.

8. While transferring via the camera's wifi address it sends one image then crashes making the user have to reconnect to send the following image one after another due it its constant crashing.

9. It will launch and connect to my Samsung WB1100F camera.

10. This is the only means I have to send my pictures from camera to phone easily and now I have no way to do it Please fix it, this is a dreadful app.

11. Auto connect doesn't work, can connect via manual wifi selection.

1. Fix Samsung SMART CAMERA App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Samsung SMART CAMERA App: Restarting the app will resolve most errors.
2. Update the Samsung SMART CAMERA App App. Here is how:
   1. On Android goto PlayStore » Search for "Samsung SMART CAMERA App" » Open Samsung SMART CAMERA App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Samsung SMART CAMERA App » click "UPDATE".
3. Clear Samsung SMART CAMERA App app cache: Clearing cached data will force your app to retrieve the latest data directly from Samsung SMART CAMERA App servers.
   1. On Android, goto Settings » Apps » Select "Samsung SMART CAMERA App" » click Storage » click "Clear Cache".
4. Check Samsung SMART CAMERA App app permissions. If any of these permissions required to use your device's features are disenabled, Samsung SMART CAMERA App might not work.
5. Uninstall and reinstall Samsung SMART CAMERA App. If nothing else has worked, completely uninstall Samsung SMART CAMERA App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Samsung SMART CAMERA App not working

2. Fix Samsung SMART CAMERA App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Samsung SMART CAMERA App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Samsung SMART CAMERA App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Samsung SMART CAMERA App may not be able to connect to the Internet when running in the background.