Published by QuickSolvePlus, Inc on Sep 18, 2024

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Why should I report an Issue with QSP?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of QuickSolvePlus, Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About QSP

1. Customers of QuickSolvePlus (QSP) can stay securely connected to their data, while on the go, using QSP's mobile app.

QSP Customer Insights

1. Says check internet connection while having full wifi and full bars on Galaxy S20+.

2. Why does this app have constant problems acknowledging that internet is connected?QS mobile is inoperable! Why? I tried to update but it didn't.

3. I can't use the camera to upload documents, notes won't save....Overall very very frustrating app.After update on April 14, 2020 app is useless.

4. Garbage app! The idea is nice, and I like the message option and having training right ib the app, versus previously having to use paper.

5. Full of glitches and now Im in an update loop.

6. Is that specific enough QSmobil?I am required to use this app to clock in for work.

7. Frustrating.😡I use it for work.

8. My job is very mobile and I dont have reliable access to wifi.

9. Please fix the problem!Too slow,it crashes, lots of features won't work.

10. Update: still bad, it often gives me the loading screen and wont open properly or, it will say that Im not in the location that I physically am.

11. But it takes forever to load, force quits constantly, and meds don't show up.

Steps to Troubleshoot & Fix QSP Issues

1. Fix QSP Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart QSP: Restarting the app will resolve most errors.
  2. Update the QSP App. Here is how:
    1. On Android goto PlayStore » Search for "QSP" » Open QSP » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for QSP » click "UPDATE".
  3. Clear QSP app cache: Clearing cached data will force your app to retrieve the latest data directly from QSP servers.
    1. On Android, goto Settings » Apps » Select "QSP" » click Storage » click "Clear Cache".
  4. Check QSP app permissions. If any of these permissions required to use your device's features are disenabled, QSP might not work.
  5. Uninstall and reinstall QSP. If nothing else has worked, completely uninstall QSP then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing QSP not working


2. Fix QSP Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make QSP be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to QSP not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, QSP may not be able to connect to the Internet when running in the background.

Reported Issues