Published by Mark Crislip

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Why should I report an Issue with Infectious Disease Compendium?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Mark Crislip to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Infectious Disease Compendium Customer Insights

1. PHONE, FULL INTERNET ACCESS, MICROPHONE ... All will be denied.I cannot scroll the tables horizontally, I know some of my friends had the same problem, so I know it's not because of my phone.

2. Crislip has touched and benefitted many lives.I tried this because I was looking for solid scientific info... but it is not found here.

3. This reads like a stylized google search results page with snarky comments.

4. Thank you for fixing the issue with external linksI love this app, it's quick and easy to use.

5. A simple web search will give you more solid information.

6. It is a good toy, but not for serious information seekers.Great app.

7. It's a shame to see it go :(TY for the free book but permissions seem unnecessary.

8. What can I do, is there another way of having access to them? Thanks.Pragmatic, accurate, funny.

9. Been using this online or as an app for 11 years.

10. Absolutely the best ID reference out there, and I've tried them all.

11. Bonus humor is greatly appreciated as well.

Steps to Troubleshoot & Fix Infectious Disease Compendium Issues

1. Fix Infectious Disease Compendium Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Infectious Disease Compendium: Restarting the app will resolve most errors.
  2. Update the Infectious Disease Compendium App. Here is how:
    1. On Android goto PlayStore » Search for "Infectious Disease Compendium" » Open Infectious Disease Compendium » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Infectious Disease Compendium » click "UPDATE".
  3. Clear Infectious Disease Compendium app cache: Clearing cached data will force your app to retrieve the latest data directly from Infectious Disease Compendium servers.
    1. On Android, goto Settings » Apps » Select "Infectious Disease Compendium" » click Storage » click "Clear Cache".
  4. Check Infectious Disease Compendium app permissions. If any of these permissions required to use your device's features are disenabled, Infectious Disease Compendium might not work.
  5. Uninstall and reinstall Infectious Disease Compendium. If nothing else has worked, completely uninstall Infectious Disease Compendium then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Infectious Disease Compendium not working


2. Fix Infectious Disease Compendium Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Infectious Disease Compendium be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Infectious Disease Compendium not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Infectious Disease Compendium may not be able to connect to the Internet when running in the background.

Reported Issues