Contact IPTV Smart Purple Player Customer Service

Why should I report an Issue with IPTV Smart Purple Player - No Ads?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Purple Smart TV to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. One last thing when you try to schedule a recording in either the guide/Live section when you set the time always says start time can't be greater than end time which it is not.Please fix.Overall this is a nice fast app.

2. For now I use other apps instead due to the VOD updating failureI choose not to auto start & it's unchecked under settings,but every time you close the app & open it back up that option gets turned back on auto start on boot.

3. What is really goofy is that I tried the speed test in the app which works great! It shows the host location and results so obviously, it is indeed connected to the Internet.Nice app until update.

4. Like everyone else says, it's annoying that the start app at boot won't stay off, but I can live with that.

5. Like everyone else says, it's annoying that the start app at boot won't stay off, but I can live with that.

6. Like everyone else says, it's annoying that the start app at boot won't stay off, but I can live with that.

7. However this is not good for VOD as it does not update when new movies and series are added.

8. However this is not good for VOD as it does not update when new movies and series are added.

9. All in all a very good appWas very impressed until I realised that it don't matter home many times you uncheck the auto start up with in the settings it never works after restarting your device.

10. Also when you go to guide section every section shows less channels then under Live section.The Live section reports the correct amount of channels.

11. After the last update, it looses some of my saved favorites.

1. Fix IPTV Smart Purple Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart IPTV Smart Purple Player: Restarting the app will resolve most errors.
2. Update the IPTV Smart Purple Player App. Here is how:
   1. On Android goto PlayStore » Search for "IPTV Smart Purple Player" » Open IPTV Smart Purple Player - No Ads » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for IPTV Smart Purple Player » click "UPDATE".
3. Clear IPTV Smart Purple Player - No Ads app cache: Clearing cached data will force your app to retrieve the latest data directly from IPTV Smart Purple Player servers.
   1. On Android, goto Settings » Apps » Select "IPTV Smart Purple Player - No Ads" » click Storage » click "Clear Cache".
4. Check IPTV Smart Purple Player app permissions. If any of these permissions required to use your device's features are disenabled, IPTV Smart Purple Player might not work.
5. Uninstall and reinstall IPTV Smart Purple Player. If nothing else has worked, completely uninstall IPTV Smart Purple Player then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing IPTV Smart Purple Player not working

2. Fix IPTV Smart Purple Player Server issues & Internet Connection

1. Check network connection: An unstable Internet will make IPTV Smart Purple Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to IPTV Smart Purple Player not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, IPTV Smart Purple Player may not be able to connect to the Internet when running in the background.