Contact RGB Remote Customer Service

Why should I report an Issue with RGB Remote?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BoA to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Application allows to control RGB LED strip controllers with IR receiver.

2. Android KitKat is required.

3. Keep in mind Your device may not be supported.

1. It didn't work initially, but I went into settings and selected a different remote and the second one worked on my bulb! You must have a Galaxy S4 or S5 with infrared blaster for this to work.Honestly this one works really well for the type of LED's I have.

2. I can use.my phone's IR blaster to control an RGB LED stripe I got and I don't need to keep its crappy remote.Works Great.

3. I highly recommend this app it saved me 15€ and it's the only one that worked for me.It totally works with my LG g5 with IR blaster.

4. Just need to choose the controller type from the settings that suits your strip.

5. Thank you developer for your serviceFirst i installed this app uninstalled it then my friend suggested this app again i said it's not working then he said just "switch mode to 24 keys" 😊 Now it's working fine for me also.

6. I would like the options to change that.Works, check settings.

7. Whoever made this is a genius and whoever thought of not keeping ads is a saint.Works as described.

8. Thanks DEV.Works great with my LED strip.

9. Other than that 5/5!Worked for me! Missing some buttons from my original controller, but good enough.

10. Just changed the "Remote control type" as APA1616 and my LED controls well now.

11. Connects to led strip and does not have a bunch of unnecessary features.

1. Fix RGB Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart RGB Remote: Restarting the app will resolve most errors.
2. Update the RGB Remote App. Here is how:
   1. On Android goto PlayStore » Search for "RGB Remote" » Open RGB Remote » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RGB Remote » click "UPDATE".
3. Clear RGB Remote app cache: Clearing cached data will force your app to retrieve the latest data directly from RGB Remote servers.
   1. On Android, goto Settings » Apps » Select "RGB Remote" » click Storage » click "Clear Cache".
4. Check RGB Remote app permissions. If any of these permissions required to use your device's features are disenabled, RGB Remote might not work.
5. Uninstall and reinstall RGB Remote. If nothing else has worked, completely uninstall RGB Remote then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing RGB Remote not working

2. Fix RGB Remote Server issues & Internet Connection

1. Check network connection: An unstable Internet will make RGB Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to RGB Remote not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, RGB Remote may not be able to connect to the Internet when running in the background.