Contact Presto Customer Service

Why should I report an Issue with Presto - It pays both ways?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of PUC (Malaysia) Sdn Bhd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Hope presto wallet can improve more.Total rubbish.

2. It says it's temporary maintenance, bill payment facility will be back shortly, but I already waited for few weeks until now.

3. I hope this apps can be the trend in the future as I don't see other apps offer the same as Presto.

4. Thanks presto 😘😘😆Bad app ever in smart wallet.

5. After upgrade premium wallet also cannot make transactions more then 1k.

6. maybe until next year we couldnt even open the appNice interface, multi functional, easy to use.

7. 0/10Shut down for bill payment facility without prior notice.

8. And my order was cancelled with no notification and no refund to my wallet.

9. Keep it upIn food section, there is pork pictures, I was looking for Halal Food.

10. Was introduced by a friend to use it and try the grabbit feature but to my disappointment, the Grabbit feature doesn't even work at all.

11. cant open and the customer care says to download/update the app.

1. Fix Presto Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Presto: Restarting the app will resolve most errors.
2. Update the Presto App. Here is how:
   1. On Android goto PlayStore » Search for "Presto" » Open Presto - It pays both ways » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Presto » click "UPDATE".
3. Clear Presto - It pays both ways app cache: Clearing cached data will force your app to retrieve the latest data directly from Presto servers.
   1. On Android, goto Settings » Apps » Select "Presto - It pays both ways" » click Storage » click "Clear Cache".
4. Check Presto app permissions. If any of these permissions required to use your device's features are disenabled, Presto might not work.
5. Uninstall and reinstall Presto. If nothing else has worked, completely uninstall Presto then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Presto not working

2. Fix Presto Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Presto be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Presto not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Presto may not be able to connect to the Internet when running in the background.