Published by Promo Grenada on Jul 8, 2024

Report an issue with TravelJamii.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with TravelJamii?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Promo Grenada to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About TravelJamii

1. The TravelJamii app provides travellers with easy access to information that will make their travel experience particularly remarkable.

2. TravelJamii provides travellers with access to travel guides, airports, cruise ports, travel blogs and more.

3. TravelJamii is a community-based platform designed to create global unity by utilizing local data and resources to enhance sustainability.

4. TravelJamii promotes the diverse and delightful culture of every destination for a more authentic experience. Why use TravelJamii?

5. JAMII means “community” in Swahili (mother tongue of the Bantu people), one of the most widely spoken languages of Africa.

6. TravelJamii aims to support the global travel community with access to all the information a traveller would need in one app.

TravelJamii Customer Insights

1. .... Easy to use and very informative .... A1 in my books 👍👍👍A great one stop hub for relevant news and information about Grenada and the Caribbean.

2. Please update the radio stations!Awesome app and very easy to use! Updated info on everything Carribean from news and travel to beaches and restaurants.Very comprehensive app.

3. One stop shop for everything Caribbean...from radio stations and restaurants to news and entertainment.Really dynamic interface.

4. Easy to use/navigate and makes Caribbean nationals who live abroad, like myself, still feel connected and a part of the community.

5. Surpringly quick when searching.I'll give it five stars because it looks great and I love the idea as a Caribbean national.

6. if I'm doing it wrong pls me know.This app is a great source for COVID news in the Caribbean region.

7. Found it easy to navigate and a very fresh and attractive layout and design.

8. Good job!Easy to navigate, very helpful insights to the various countries.

9. Easy to navigate and up to date.

10. one thing that makes it a lot difficult to use is me having to choose the country everytime I launch the app.

11. Intro was attractive a covers a wide range of activities.

Steps to Troubleshoot & Fix TravelJamii Issues

1. Fix TravelJamii Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TravelJamii: Restarting the app will resolve most errors.
  2. Update the TravelJamii App. Here is how:
    1. On Android goto PlayStore » Search for "TravelJamii" » Open TravelJamii » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TravelJamii » click "UPDATE".
  3. Clear TravelJamii app cache: Clearing cached data will force your app to retrieve the latest data directly from TravelJamii servers.
    1. On Android, goto Settings » Apps » Select "TravelJamii" » click Storage » click "Clear Cache".
  4. Check TravelJamii app permissions. If any of these permissions required to use your device's features are disenabled, TravelJamii might not work.
  5. Uninstall and reinstall TravelJamii. If nothing else has worked, completely uninstall TravelJamii then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TravelJamii not working


2. Fix TravelJamii Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TravelJamii be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TravelJamii not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TravelJamii may not be able to connect to the Internet when running in the background.

Reported Issues