Published by Printful on Dec 2, 2024

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Why should I report an Issue with Printful?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Printful to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Printful

1. Printful is a print-on-demand dropshipping service—we fulfill and ship clothing, accessories, and home and living items on demand, with no order minimums.

2. Whether you’re managing one store, or multiple businesses on different platforms, the Printful app helps you stay on top of everything, from anywhere.

3. We integrate with top ecommerce platforms and marketplaces, and offer user-friendly tools to our customers.

4. Printful makes it easy to start an online business.

5. Instead, you’ll have more time to focus on marketing and building your brand.

6. We make it happen using industry-leading equipment and a custom-built API.

7. You don’t have to invest in inventory and products.

8. For feedback and support, send us a message to support@printful. com.

Printful Customer Insights

1. Will give conclusion after try desktop version.Terrible app 😕 Im trying to set up shop and the app won't even let me manage my stuff so far printful is bad unless you have a desktop if your using a phone run for the hills because printful is not the way to goI truly hate this app.

2. Using the website is buggy as anything on your phone, (come people it's 2023 people use their phone a lot more than their PC) constantly loving designs etc then as I mentioned above noting being able transfer to the app it becomes a pain.

3. I know you can still design stuff if you go to products and pick a product, choose between making a personal order or order samples, then you design the product, can save as template and back out of the order.

4. I wish you can design on the App, that would be a big advantage to us.Lovelovelove printful!..on the desktop.

5. May have tobstart lo9king for a new provider that's more cost efficient and with usable software.Well the app doesn't allow me to save my design drafts and lags when I customize the entire hoodie.

6. I like Printful but this app is pretty much a waste if you want to work on your tablet or phone.

7. I can upload 1 design and then I get an error if I try to do another.Insanely high prices and very poor design options.

8. The App keeps getting Better! I have been using Printful for almost 2 years now.

9. With the new update and making the premium service free for all is a extremely smart decision for the company.

10. I am hardly ever able to view my order details as it says a connection error has occurred.

11. I have switched to other apps and keep coming back to Printful.

Steps to Troubleshoot & Fix Printful Issues

1. Fix Printful Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Printful: Restarting the app will resolve most errors.
  2. Update the Printful App. Here is how:
    1. On Android goto PlayStore » Search for "Printful" » Open Printful » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Printful » click "UPDATE".
  3. Clear Printful app cache: Clearing cached data will force your app to retrieve the latest data directly from Printful servers.
    1. On Android, goto Settings » Apps » Select "Printful" » click Storage » click "Clear Cache".
  4. Check Printful app permissions. If any of these permissions required to use your device's features are disenabled, Printful might not work.
  5. Uninstall and reinstall Printful. If nothing else has worked, completely uninstall Printful then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Printful not working


2. Fix Printful Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Printful be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Printful not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Printful may not be able to connect to the Internet when running in the background.

Reported Issues