Contact VIP VPN Customer Service

Why should I report an Issue with VIP VPN: Premium VPN Unlimited?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Free Tools Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I think they should change the app design but it's not important at all.speed is good but you need to focus on stability ,the speed fluctuates from low to high and then high to low..please add more indian servers...thank youIt was working fine until a few days ago.

2. Now everytime I try to connect it says "network error... Carrier disabled"Very Very Fast, Stable and Free! I don't have a reason to say anything else but this: EVERYTHING I NEED AND ALWAYS WANTED in my Internet ⚡♥️⚡The app is not working.

3. An error occurred and it will automatically disable itselfI give the app 1 star i want give it no star if i could , it's not connected and give less internet speed 16kb/s you should fix it because it's big problemWorst app with lots of ads.

4. I was downloading a file but my speed was 19.3kb/s but the moment i installed and connected to this VPN, my speed increased to 436.7kb/s. Developers, please try to do better than this and we will surely appreciate you.

5. Thanks for such app like this.Very useful and easy to use, I'm looking forward to adding more countries/location for the optimum accessibility.I think this vpn is among my favourites, it's fast and free.

6. Useless developer.

7. This is the best VPN app i have ever seen.

8. Don't use this app.Is the best VPN, very fast and very singular.

1. Fix VIP VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart VIP VPN: Restarting the app will resolve most errors.
2. Update the VIP VPN App. Here is how:
   1. On Android goto PlayStore » Search for "VIP VPN" » Open VIP VPN: Premium VPN Unlimited » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VIP VPN » click "UPDATE".
3. Clear VIP VPN: Premium VPN Unlimited app cache: Clearing cached data will force your app to retrieve the latest data directly from VIP VPN servers.
   1. On Android, goto Settings » Apps » Select "VIP VPN: Premium VPN Unlimited" » click Storage » click "Clear Cache".
4. Check VIP VPN app permissions. If any of these permissions required to use your device's features are disenabled, VIP VPN might not work.
5. Uninstall and reinstall VIP VPN. If nothing else has worked, completely uninstall VIP VPN then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing VIP VPN not working

2. Fix VIP VPN Server issues & Internet Connection

1. Check network connection: An unstable Internet will make VIP VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to VIP VPN not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, VIP VPN may not be able to connect to the Internet when running in the background.