Contact Phone Backup & Restore Customer Service

Why should I report an Issue with Phone Backup & Restore?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of PPN Developers to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Most times it does not see the SD card in the phone.Ur app no option where to send backup so after moved backup to external zSD I could not move it back.While trying create update the app closes it self fully!I worked fine but it stated that there is no sd card when therr wascomre in, phone.Yeah! He's legit he help me too recover my phone password nothing format wow i'm happy to see people talking good about him *hkbrainhacker* IGOption to pay for thus app use.

2. It just took a lot of time to find.Ended removing the app... stuck on loading even I provided all the permissions except internet access... I don't need the app to connect, just to backup.Sms is missing & no settings for options like bkup to SD card or usb.

3. I don't even trust it works for anything else.Im not to familiar with it, but i use the heck out of backing up files and phones.

4. But found out that everything that i didnt want i got about 15 copies of, but in that information was what i needed.

5. Too many ads n that feature for txt back up isn't there like the ad suggest n that's the only reason I downloaded it.

6. I thought i may have messed up with it.

7. With Google.

1. Fix Phone Backup & Restore Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Phone Backup & Restore: Restarting the app will resolve most errors.
2. Update the Phone Backup & Restore App. Here is how:
   1. On Android goto PlayStore » Search for "Phone Backup & Restore" » Open Phone Backup & Restore » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Phone Backup & Restore » click "UPDATE".
3. Clear Phone Backup & Restore app cache: Clearing cached data will force your app to retrieve the latest data directly from Phone Backup & Restore servers.
   1. On Android, goto Settings » Apps » Select "Phone Backup & Restore" » click Storage » click "Clear Cache".
4. Check Phone Backup & Restore app permissions. If any of these permissions required to use your device's features are disenabled, Phone Backup & Restore might not work.
5. Uninstall and reinstall Phone Backup & Restore. If nothing else has worked, completely uninstall Phone Backup & Restore then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Phone Backup & Restore not working

2. Fix Phone Backup & Restore Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Phone Backup & Restore be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Phone Backup & Restore not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Phone Backup & Restore may not be able to connect to the Internet when running in the background.