Contact Purity Customer Service

Why should I report an Issue with Purity -Safe Porn Less Browser?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Family First to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Use Purity if VPN/DNS filters have failed you due to ISP incompatibility or won't stay on due to device-specific battery optimization. - Requires $5/mo subscription after the 3-day free trial. 2 million+ popular adult sites blocked out of the box. Good riddance.

2. Blocks trackers by default, resulting in faster browsing speeds and a significantly more lightweight browser than the ad-tracker infested Chrome (Come on Google, you can do better than that! ).

3. Lock all other browsers with the app lock so you only use Purity Browser.

4. Thanks to the brilliant folks over at DuckDuckGo, Purity Browser let’s you browse tracker-free!

5. Even if you want to just say hi, we'll ping back. *Contact our customer success team directly, we'll get back to you within 24hrs (support@familyfirsttechnology. *Disable battery saving/optimization for the app to work correctly.

6. Stay safe on major search engines with always-on Safe Search.

7. Add unlimited number of apps to your personal app lock list.

8. Add as many sites you want to your own personal block list.

9. It uses the BIND_ACCESSIBILITY_SERVICE permission to detect when the user is about to uninstall the app.

10. One-tap lock hundreds of other browsers.

11. This is a powerful feature that helps people stay protected on their devices.

1. Also, if you are not using the option to block images and videos on all sites, children would still be able to access many inappropriate images and videos accidentally as well as purposely.I installed the app to try it out.

2. You covered it all, very thankful!Only thing I'm disappointed in regards to this app is that I didn't know about it sooner!! Also what's cool is that you can actually have them set a random pin for you if you don't trust others to remember the pin for future if it's actually needed! You can block other browsers and apps.

3. It has the capability of not loading ANY images or videos from websites (for those who want an extra layer of protection from overstimulation - however you can change that in the settings if you want a less restricted, yet still pure experience).

4. After trying several different apps that didn't work with my phone, I am very grateful to have found one that empowers me to live in freedom.I am searching for and testing apps like this to protect my children when on the Internet.

5. I don't know if there's a setting on my phone or on Google that prevents device admins from being deleted, but you guys need to figure it out quick because I do not want another slip up.Overall, it's an effective app.

6. We tried your Detoxify, but we wanted to be able to use key words, block browsers, and protect from uninstall.

7. Since the trial completed in 2019, browser images have remained a personal weakness as well as a workaround in most filtering apps.

8. The functionality within the browser is very good.The only thing I don't like is that when the phone is completely locked and then unlocked a pop up comes up "be faithful to your favorite browser" you then have to go straight into the browser before you can use anything else on the phone.

9. The Google pixel 6A there's no restrictions in place to prevent uninstalling the app and disabling the device administrator setting on my phone.

10. If sometime in the future I use it purity more extensively, I will consider revising it.Had Funamo for awhile but it stopped working, poor customer service, plus could be uninstalled.

11. However, what's bothersome is that images are blocked but if you click the image it pops up view file.

1. Fix Purity Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Purity: Restarting the app will resolve most errors.
2. Update the Purity App. Here is how:
   1. On Android goto PlayStore » Search for "Purity" » Open Purity -Safe Porn Less Browser » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Purity » click "UPDATE".
3. Clear Purity -Safe Porn Less Browser app cache: Clearing cached data will force your app to retrieve the latest data directly from Purity servers.
   1. On Android, goto Settings » Apps » Select "Purity -Safe Porn Less Browser" » click Storage » click "Clear Cache".
4. Check Purity app permissions. If any of these permissions required to use your device's features are disenabled, Purity might not work.
5. Uninstall and reinstall Purity. If nothing else has worked, completely uninstall Purity then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Purity not working

2. Fix Purity Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Purity be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Purity not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Purity may not be able to connect to the Internet when running in the background.