Published by Chi Chi London

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Why should I report an Issue with Chi Chi London?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Chi Chi London to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Chi Chi London

1. Our range is exclusively designed in London and available in UK sizes 4-28. · Struggling to choose which pieces make the cut? · We ship worldwide to over 100 countries – Feel good fashion wherever you are. · A fast, secure checkout.

2. Order in just a few taps, now with more ways to pay, including Apple Pay, PayPal and Clearpay – shop now and pay later in four, interest-free instalments. • Too much to do and not enough time to shop?

3. Fashion should be feel good, unique and designed for everyone and that belief is at the heart of everything we do.

4. From occasion dresses to day wear to our extensive wedding shop we’re with you at every occasion in your life.

5. We’re not just about fashion, we’re about making you feel like the best version of you every single day.

6. We’ve just made finding your fashion fix easier than ever before…Say hello to the Chi Chi London App.

7. Add your favourite items to your wish list and shop later. • Never miss an offer again! • Easily access your order status with quick access to order and delivery information.

Chi Chi London Customer Insights

1. If you offer a payment method as Amazon Pay ensure this works.I bought a dress, they sent me a very old and used dress that smelled an irritating perfum, i returned it,they confirmed receipt and more than a month now they have not refunded my money and they are not replying my mails, don't buy from this website if you know the value of your moneyEvery time I tried to access my wish list I kept having to sign back in again.

2. Went back to laptop.Too bad the getappy15 code for first time purchase doesn't go on sale items.

3. Terrible, my first time using Chichi and it's for a very important wedding, now no dress no money back yet.

4. Also, the process to obtain a student code it is too much hassle....Very slow and had to refresh a lot to get to move on to next page when making final purchase.

5. Called and I was told they cancelled my order because at the point of pick up they did not have it in stock anymore, like why take my money when you know you don't have the product.

6. Deleting them tho, can't deal!I went from website to the app because they advertised 15% off at the first order on the app.

7. I used the app as there was a 10% off codeApp doesnt work! I just get 'error' whenever i click on anything.It all looks very interesting to me but I do need to see and touch what I purchase.

8. When checking out I couldn't sign in to my account so I had to check out as a guestPoor Amazon Pay interoperability.

9. Still great clothes so I'll still buy!yeah no problems, order went smoothly.

10. Waste of time.

11. They did not applied the discount, and I am disappointed.

Steps to Troubleshoot & Fix Chi Chi London Issues

1. Fix Chi Chi London Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Chi Chi London: Restarting the app will resolve most errors.
  2. Update the Chi Chi London App. Here is how:
    1. On Android goto PlayStore » Search for "Chi Chi London" » Open Chi Chi London » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Chi Chi London » click "UPDATE".
  3. Clear Chi Chi London app cache: Clearing cached data will force your app to retrieve the latest data directly from Chi Chi London servers.
    1. On Android, goto Settings » Apps » Select "Chi Chi London" » click Storage » click "Clear Cache".
  4. Check Chi Chi London app permissions. If any of these permissions required to use your device's features are disenabled, Chi Chi London might not work.
  5. Uninstall and reinstall Chi Chi London. If nothing else has worked, completely uninstall Chi Chi London then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Chi Chi London not working


2. Fix Chi Chi London Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Chi Chi London be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Chi Chi London not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Chi Chi London may not be able to connect to the Internet when running in the background.

Reported Issues