Published by Polwarth Medical Ltd

Report an issue with GP Antibiotics.
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Why should I report an Issue with GP Antibiotics?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Polwarth Medical Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About GP Antibiotics

1. GP Antibiotics includes guidance for central nervous system, dental, genital tract, gastro-intestinal, HIV, immunocompromised, lower respiratory tract, skin/ soft tissue, tropical, upper respiratory tract and urinary tract infections in adults and children.

2. It contains up-to-date antibiotic, antiviral, antifungal and other antimicrobial management guidelines for the infections commonly encountered in adults and children.

3. This app should prove invaluable to all general practitioners, physicians, junior doctors, nurses, pharmacists, other medical staff and healthcare professionals working within primary care.

4. GP Antibiotics is a simple, searchable, pocket reference for the current NHS Greater Glasgow & Clyde antimicrobial guidelines.

5. Our app collects anonymous usage data to help us improve the guidelines and the app.

6. We are also interested on the global usage of antibiotics and the relationship with antibiotic resistance.

7. Doses, frequencies, durations of treatment, first-line, second-line and penicillin allergic options are included.

8. Our aim is to improve the provision of healthcare.

9. It has a clean modern user interface.

10. Best of all it's entirely free!

11. If you do not want the app to collect anonymous usage data, this can be easily disabled within the app's preferences. - Dr Samuel Leighton, a doctor with an interest in app development, and Michael Park, professional software developer.

GP Antibiotics Customer Insights

Steps to Troubleshoot & Fix GP Antibiotics Issues

1. Fix GP Antibiotics Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GP Antibiotics: Restarting the app will resolve most errors.
  2. Update the GP Antibiotics App. Here is how:
    1. On Android goto PlayStore » Search for "GP Antibiotics" » Open GP Antibiotics » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GP Antibiotics » click "UPDATE".
  3. Clear GP Antibiotics app cache: Clearing cached data will force your app to retrieve the latest data directly from GP Antibiotics servers.
    1. On Android, goto Settings » Apps » Select "GP Antibiotics" » click Storage » click "Clear Cache".
  4. Check GP Antibiotics app permissions. If any of these permissions required to use your device's features are disenabled, GP Antibiotics might not work.
  5. Uninstall and reinstall GP Antibiotics. If nothing else has worked, completely uninstall GP Antibiotics then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GP Antibiotics not working


2. Fix GP Antibiotics Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GP Antibiotics be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GP Antibiotics not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GP Antibiotics may not be able to connect to the Internet when running in the background.

Reported Issues