Published by Pocketwood on Nov 2, 2024

Report an issue with MyAV Sony Blu-Ray & PS5 Remote.
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Why should I report an Issue with MyAV Sony Blu-Ray & PS5 Remote?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pocketwood to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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MyAV Sony Blu-Ray & PS5 Remote Customer Insights

1. i had tried 7 or 8 apps by the time i found this one.only remote I found that works for a free 7 day trail.

2. Subscribed since I was having issues finding the correct replacement remote, was unable to even find my device let alone control it after I paid the subscription.

3. Immediately uninstalled.Buttons don't work a lot of the time and it doesnt control volume or power but it's the only app I could find that worked for my sony bluray player.

4. It's definitely no where near as good as a regular remote but great to have a second option when I cant find my regular remote which is a lot of the time.

5. if you have your blu ray player on, it automatically detects and loads a remote image that works for your device.

6. So I give 3 stars because of the inconvenience of being cut off after making a payment.Free trial worked great, had my BluRay player programmed and setup.

7. It works like a charm, it can control my Xbox One and my Blu-ray player so i dont have to fumble for remotes or controllers when watching Netflix, Hulu, DVDs, or Blu-ray movies.

8. In my opinion you're better off just getting a replacement remote for roughly the same price as the app subscription.works fairly well.

9. Does not require an IR Blaster (which none of my devices have) and works perfectly with my Sony BDPS6700 Streaming Player.

10. From on/off - through every setting applicable - 100% ✓ No ads! I'm buying $ version out of respect for developer.I downloaded this app because I've lost my remote.

11. Glad this app exists!Ive been using this remote for the last month, I have the subscription as well.

Steps to Troubleshoot & Fix MyAV Sony Blu-Ray & PS5 Remote Issues

1. Fix MyAV Sony Blu-Ray & PS5 Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MyAV Sony Blu-Ray & PS5 Remote: Restarting the app will resolve most errors.
  2. Update the MyAV Sony Blu-Ray & PS5 Remote App. Here is how:
    1. On Android goto PlayStore » Search for "MyAV Sony Blu-Ray & PS5 Remote" » Open MyAV Sony Blu-Ray & PS5 Remote » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyAV Sony Blu-Ray & PS5 Remote » click "UPDATE".
  3. Clear MyAV Sony Blu-Ray & PS5 Remote app cache: Clearing cached data will force your app to retrieve the latest data directly from MyAV Sony Blu-Ray & PS5 Remote servers.
    1. On Android, goto Settings » Apps » Select "MyAV Sony Blu-Ray & PS5 Remote" » click Storage » click "Clear Cache".
  4. Check MyAV Sony Blu-Ray & PS5 Remote app permissions. If any of these permissions required to use your device's features are disenabled, MyAV Sony Blu-Ray & PS5 Remote might not work.
  5. Uninstall and reinstall MyAV Sony Blu-Ray & PS5 Remote. If nothing else has worked, completely uninstall MyAV Sony Blu-Ray & PS5 Remote then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MyAV Sony Blu-Ray & PS5 Remote not working


2. Fix MyAV Sony Blu-Ray & PS5 Remote Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MyAV Sony Blu-Ray & PS5 Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MyAV Sony Blu-Ray & PS5 Remote not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MyAV Sony Blu-Ray & PS5 Remote may not be able to connect to the Internet when running in the background.

Reported Issues

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