Contact Video Maker Customer Service

Why should I report an Issue with Video Maker: Video Editor, Remove Background, Clip?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Honor Mob Company to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I didn't expect it to be this terrible! I'm giving it 1 star because when I first opened it, ADVERT try to use it ADVERT, I get it, trying to get money off of adverts but seriously! You don't need to put that many! Also, it doesn't let me edit my videos, it goes to images and you have to SELECT I haven't got the time for that! Do NOT download, please!I just installed the app and it says enjoying the app.

2. When you try and open files it shows an ad on every single line this sucksI would like to offer 0 stars.. I just had over a 100 photos ready and went to edit music gpt kicked out abd lost all progress.. Toooo many ads back to back.

3. First, there was a fake advertisement to fool us into downloading the app then the first thing that pops up when you open the app is if you're enjoying the app.

4. only a piece of junk it simply creates videos out of photos And doesn't allows us to edit videos as in the advertisement.

5. So don't waste your time downloading it.The app has way too many ads some functions are not working as they should and that choose a source for the picture thing does not want to go away when I already chose my picture.

6. Developer or whoever is responsible for that advertisement, either you provide users the same kind of experience or don't use that kind of advertisement which does not belongs to your app functions.Way too many ads, way too many.

7. I wish there was also a negative 1 star to replace the 1 star I'm giving the app.The app is just a silly stupid app it hanged my phone and none of the app and gallery is working.

8. The ads will irritate you as much as you can even not select a pic to make video.There is nothing in app what they show in adds totally trash.

9. When i opened my folders, i could only see pictures, not even a single video.

10. If you are seeking what they show in their adds then you are not gonna find it.

11. It is nothing like what was shown in the advert even the guy who claims to have made a catchy clip with the app.

1. Fix Video Maker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video Maker: Restarting the app will resolve most errors.
2. Update the Video Maker App. Here is how:
   1. On Android goto PlayStore » Search for "Video Maker" » Open Video Maker: Video Editor, Remove Background, Clip » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Maker » click "UPDATE".
3. Clear Video Maker: Video Editor, Remove Background, Clip app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Maker servers.
   1. On Android, goto Settings » Apps » Select "Video Maker: Video Editor, Remove Background, Clip" » click Storage » click "Clear Cache".
4. Check Video Maker app permissions. If any of these permissions required to use your device's features are disenabled, Video Maker might not work.
5. Uninstall and reinstall Video Maker. If nothing else has worked, completely uninstall Video Maker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video Maker not working

2. Fix Video Maker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video Maker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video Maker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video Maker may not be able to connect to the Internet when running in the background.