Published by PhotoTile, inc. on Jul 17, 2024

Report an issue with Artiv Photo Tiles.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Artiv Photo Tiles?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PhotoTile, inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Artiv Photo Tiles

1. Artiv Photo Tiles easily turn your photos into ready to stick 8"x8" wall art.

2. We are the only frameless photo tiles with solid and smooth sides (not exposed foam sides) and are lightweight enough to stick on walls.

3. Each photo tile comes with one removable sticky strip that is designed to stick your photo tiles effortlessly.

4. Remove the backing tape and stick your photo tiles on your wall!.

5. Easily turn your photos into stickable wall photo tiles.

6. Photo tiles that stick to walls!

7. Artiv Photo Tiles comes in square (8" x 8" x 0. 75").

8. At Artiv Photo Tiles, our tiles are exclusive.

9. Access photos from your Google, Facebook, and Instagram accounts!

10. Create your own wall decor with ease.

11. It's made out of a recyclable ABS unicase frame. LIFETIME WARRANTY.

Artiv Photo Tiles Customer Insights

1. Twisted and what happenens- one square stays stuck to the wall, the other pulls off paint AND drywall!Love all the pictures that been printed, I'm ordering another set, I just wish they have more option of editing, b'coz sometimes the pictures is small or large.

2. They print professional looking prints, and the fact that the tiles are repositional makes me never worry about sticking them to my walls.I love photos but hate frames.

3. Tile photos look grainy and cheap, they are at least 1/8th inch short of being 8 inches (maybe you're thinking nbd, trying getting objects perfectly centered on walls having to measure in 1/16 inch measurements).

4. I ordered photos of my late nephew and I was in tears when I saw how beautiful they turned out! The app is so easy to use, the hardest part was deciding which filter to use between all the variations of color and black and white and so on.

5. Free shipping and fast delivery too! thanks PHototiles.I placed my order of 3 tiles.

6. Super easy to order on app.Amazing quality pictures.

7. They came in 4 days! I had no expectation of them arriving in time for Mothers day and I was shocked when they got here early! I will definitely be ordering again!This is my 4th time ordering f r om photo tile.

8. Just put in my 3rd order lol 😆 HIGHLY RECOMMEND this app !! Super simpleit would be nice if your favorites would downlod so you wouldn't have to pick each picture individually.

9. One of my tiles got really messed up because it keep falling.I am blown away! I ordered 4 "tiles" for my mom for mothers day.

10. The tiles look good, but I have had tiles from two different batches fall off the wall and not restick.

11. *Edit - eventually issued a refund after a lot of troubleshooting.One star for the fact that the app is easy to use and my order arrived quickly.

Steps to Troubleshoot & Fix Artiv Photo Tiles Issues

1. Fix Artiv Photo Tiles Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Artiv Photo Tiles: Restarting the app will resolve most errors.
  2. Update the Artiv Photo Tiles App. Here is how:
    1. On Android goto PlayStore » Search for "Artiv Photo Tiles" » Open Artiv Photo Tiles » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Artiv Photo Tiles » click "UPDATE".
  3. Clear Artiv Photo Tiles app cache: Clearing cached data will force your app to retrieve the latest data directly from Artiv Photo Tiles servers.
    1. On Android, goto Settings » Apps » Select "Artiv Photo Tiles" » click Storage » click "Clear Cache".
  4. Check Artiv Photo Tiles app permissions. If any of these permissions required to use your device's features are disenabled, Artiv Photo Tiles might not work.
  5. Uninstall and reinstall Artiv Photo Tiles. If nothing else has worked, completely uninstall Artiv Photo Tiles then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Artiv Photo Tiles not working


2. Fix Artiv Photo Tiles Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Artiv Photo Tiles be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Artiv Photo Tiles not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Artiv Photo Tiles may not be able to connect to the Internet when running in the background.

Reported Issues