Published by Apperica

Report an issue with Phone Shop.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Phone Shop?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Apperica to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Phone Shop image 1 contact Phone Shop image 2

About Phone Shop

1. With the phone shop app you get the best prices and discounts on the latest phones and accessories online in Nigeria at affordable prices.

2. A wide selection of phones and accessories from the top brands and ranging from low cost to high cost.

3. Buy and shop for phones online and Get the best deals, affordable prices and greatest quality from top Nigerian online shopping stores and sites like Konga, Jumia, Slot etc.

Phone Shop Customer Insights

Steps to Troubleshoot & Fix Phone Shop Issues

1. Fix Phone Shop Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Phone Shop: Restarting the app will resolve most errors.
  2. Update the Phone Shop App. Here is how:
    1. On Android goto PlayStore » Search for "Phone Shop" » Open Phone Shop » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Phone Shop » click "UPDATE".
  3. Clear Phone Shop app cache: Clearing cached data will force your app to retrieve the latest data directly from Phone Shop servers.
    1. On Android, goto Settings » Apps » Select "Phone Shop" » click Storage » click "Clear Cache".
  4. Check Phone Shop app permissions. If any of these permissions required to use your device's features are disenabled, Phone Shop might not work.
  5. Uninstall and reinstall Phone Shop. If nothing else has worked, completely uninstall Phone Shop then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Phone Shop not working


2. Fix Phone Shop Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Phone Shop be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Phone Shop not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Phone Shop may not be able to connect to the Internet when running in the background.

Reported Issues