Published by HSN LP on Mar 18, 2024

Report an issue with HSN Phone Shop App.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with HSN Phone Shop App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of HSN LP to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact HSN Phone Shop App image 1 contact HSN Phone Shop App image 2

About HSN Phone Shop App

1. Check out the most popular brands that will keep you fabulous from head to toe and everywhere in between. ** HSN Shop App is available on Google Play (US only) Supporting Android OS 5.

2. Shop The Show- Ever looked at an HSN show and said “I want everything that I see? ”-well now you can Shop The Show!

3. The award winning HSN Shop App for Android is everything you know and love about HSN, right on your mobile phone or tablet!

4. Watch the live show and shop the items on air.

5. Watch HSN Live: Never miss a show, while you’re on the go!

6. Use the Program Guide to check out upcoming shows featuring your fave brands.

7. FlexPay Manager- Ever wanted to keep track of your ongoing FlexPays all at once?

8. Our FlexPay Manager allows you to see all payments at the same time right from the palm of your hand.

9. Put the item in your cart and now you’re the star.

10. Do you have any comments or an idea to make our app sexy?

11. Like what a host is wearing?

HSN Phone Shop App Customer Insights

1. When you choose a category and a sub-category, when you click on an item and then click the back button, it takes me back to the home screen! I have to select the categories all over again! Same thing if I sort the items, when you click on an item and try to go back to the sorted list, it takes you back to the home screen all over again! Makes me switch to the other home shopping network!You cannot see photos of the merchandiseon the description pages so it stinks, this is the sad.

2. Kind of weird that the app is so bad when the company is owned by QVC and they have does it all.This app is so glitchy, once I get my items returned I am uninstalling it and never using it again! I have been trying to sign in because I have items to return and it keeps telling me "ACCESS DENIED", that I don't have permission to access the server.

3. As I submit the order, I'm told that my item is not eligible for FlexPay...BUT they have already deducted the money from my account AND NOW they have my card information on file...BUT, I am not getting the item that I attempted to order.

4. I have the app for QVC and have zero issues so it's not my device.I HATE having to sign in every single time I want to view my orders.

5. They need to fix this bug or they are probably going to see a dip in sales...HSN app itself: installed it today, uninstalled it twice; as when doing a search or browsing, all the items are blown up on my phone so largely.

6. My eyesight is decent until looking at the results, I need to hold my device 10 feet away so the words are not zoomed in my face.

7. Oh, and sometimes the checkout is frustrating.This app needs some improvements ASAP! I've tried uninstalling it and jt doesn't fix the problems.

8. All my other apps are fine, my device settings are fine, I cleared the cache, it's the HSN app.

9. That's why I like it, because you can see how the product works, look at descriptions and see other products that are related or coming up next.

10. Can't zoom it out.I love HSN but this app is extremely frustrating! It takes forever to load (when it actually does) and more often than not I will get an error message.

11. And they dont do fingerprint or other sign in either, so it's especially frustrating.

Steps to Troubleshoot & Fix HSN Phone Shop App Issues

1. Fix HSN Phone Shop App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart HSN Phone Shop App: Restarting the app will resolve most errors.
  2. Update the HSN Phone Shop App App. Here is how:
    1. On Android goto PlayStore » Search for "HSN Phone Shop App" » Open HSN Phone Shop App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HSN Phone Shop App » click "UPDATE".
  3. Clear HSN Phone Shop App app cache: Clearing cached data will force your app to retrieve the latest data directly from HSN Phone Shop App servers.
    1. On Android, goto Settings » Apps » Select "HSN Phone Shop App" » click Storage » click "Clear Cache".
  4. Check HSN Phone Shop App app permissions. If any of these permissions required to use your device's features are disenabled, HSN Phone Shop App might not work.
  5. Uninstall and reinstall HSN Phone Shop App. If nothing else has worked, completely uninstall HSN Phone Shop App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing HSN Phone Shop App not working


2. Fix HSN Phone Shop App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make HSN Phone Shop App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to HSN Phone Shop App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, HSN Phone Shop App may not be able to connect to the Internet when running in the background.

Reported Issues