Contact Philips NightBalance Customer Service

Why should I report an Issue with Philips NightBalance?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Koninklijke Philips NV - Philips Healthcare to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It has the worst handling of inputs ever seen (when entering a password and hitting enter, it does not log you in, it puts in a new line...) and is generally missing information that should be there! Why can I not see my sleep tracking but just the week we live in? Who decided that? Needs some serious work for the price of the product!Virtual aspects leave much to be desired.

2. App seems to work fine, but missed the opertunity to show good information about your position while sleeping.

3. The device itself works fairly well-only reason it isn't one starred.Lots of issues with syncing, which the dr asks me to do and logs out all the time.Will not auto sync.

4. Why not use that data to present a nice graph of your position during the night? And then indicating where it gave signal.

5. That will help you analyse how well you are responding to the signals!Sucks, keeps logging me out.

6. As it calculates the percentage supine it must know what postion you are in.

7. I.e. on your left or right side or on your back (and maybe even on your belly).

8. On line linkage is almost completely useless.

1. Fix Philips NightBalance Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Philips NightBalance: Restarting the app will resolve most errors.
2. Update the Philips NightBalance App. Here is how:
   1. On Android goto PlayStore » Search for "Philips NightBalance" » Open Philips NightBalance » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Philips NightBalance » click "UPDATE".
3. Clear Philips NightBalance app cache: Clearing cached data will force your app to retrieve the latest data directly from Philips NightBalance servers.
   1. On Android, goto Settings » Apps » Select "Philips NightBalance" » click Storage » click "Clear Cache".
4. Check Philips NightBalance app permissions. If any of these permissions required to use your device's features are disenabled, Philips NightBalance might not work.
5. Uninstall and reinstall Philips NightBalance. If nothing else has worked, completely uninstall Philips NightBalance then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Philips NightBalance not working

2. Fix Philips NightBalance Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Philips NightBalance be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Philips NightBalance not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Philips NightBalance may not be able to connect to the Internet when running in the background.