Contact Pet Stop Link Customer Service

Why should I report an Issue with Pet Stop Link?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Perimeter Technologies, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The few times the app did work it was great but unfortunately 90 percent of the time I cant get the app to connect to the collar as other reviewers mentioned.

2. it doesn't connect to the collar and still getting error messages when I enter the pin.

3. I love having the fence but i spent the extra money to have the advertised features of remote training and ability to control collar settings which after 2 years still do not function.App has rarely works.

4. Doesn't connect even if dog is sitting at my feet.Lots of problems connecting to collar.

5. I can't even set-up the app on the new phone because the collars will not connect! The one time I had an option to add the collars, it wouldn't accept the pin code.

6. But if I need to connect again the next day or a few hours later, it doesn't work.

7. I just had this system installed and the app will not connect with my (newer model) Android phone, a Galaxy Note 10+.

8. Choose the competition if you are hoping for a remote option.i can not connect to any of my 4 collars.

9. I paid extra for the system just to be able to connect through the app on my phone and I can't.

10. You have to reconnection every time you open the app and need to be right next to the collar.

11. The actual fence and collar work but app is a waste.

1. Fix Pet Stop Link Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pet Stop Link: Restarting the app will resolve most errors.
2. Update the Pet Stop Link App. Here is how:
   1. On Android goto PlayStore » Search for "Pet Stop Link" » Open Pet Stop Link » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pet Stop Link » click "UPDATE".
3. Clear Pet Stop Link app cache: Clearing cached data will force your app to retrieve the latest data directly from Pet Stop Link servers.
   1. On Android, goto Settings » Apps » Select "Pet Stop Link" » click Storage » click "Clear Cache".
4. Check Pet Stop Link app permissions. If any of these permissions required to use your device's features are disenabled, Pet Stop Link might not work.
5. Uninstall and reinstall Pet Stop Link. If nothing else has worked, completely uninstall Pet Stop Link then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pet Stop Link not working

2. Fix Pet Stop Link Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pet Stop Link be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pet Stop Link not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pet Stop Link may not be able to connect to the Internet when running in the background.