Contact Peacock TV Customer Service

cancel my peacock premium account and get my account on i get pictures put can not connect with a show

i am watching british open 2nd rd since 1 hr. and i only see three players only do you have only one cameraman to cover the 2nd round or you will show some other players perfomance i have never seen such poor coverage
kish

Need help with finding golf channel. no good menu page

Trying to create account... couldn't, because my friend email is on there... foreign barbiee1993@redacted...I need someone to remove it, so I can log in myself.

Where do you get your shows from the garbage? These are the shows on the bottom of the barrel. Where are shows such as Chuck, Blossom, friends, Seinfeld, Mad about you? No wonder your network is in last place. My friend asked if she should get Peacock and I told her it has the worst programming ever. i told her it was junk you get on the bottom of the barrel.

Susan

I need to cancel my subscription and do not want to be charged. Would like my refund back that was just charged

Hello at Peacock,

On my existing account, I’ve lately been very disappointed to discover an inability to turn off subtitles on all Peacock basic programming.
It seems that the subtitles have been pre-set as a default that I am unable to override. While my searching has indicated that the icons appearing in the lower left of the streaming program content may be utilized to “turn on” subtitles, suggesting the ability to turn them off as well, I am unable to select those icons (on my Apple iTV gen. IV module).

Any suggestions would be most welcome.

Thank you,

Tod B.

i had registered before but forgot password

Hi!

Okay, this is going to be rough as I’m truly not a fan of Peacock! I got stuck with it because WWE Decided to (Disrespect by Screwing) their U.S. customers out of a choice , in either staying with the WWE app which millions of us have had since it came out! Or, switching over to you - which - is wrong! If you live outside the U.S. it still works! Not to worry, I wrote them about how I feel about it because Peacock has made watching WWE pay previews, like (Hell In a Cell) an absolute PAIN to Watch, always! You either have to be on the site at the start or wait until it allows you to rewatch it - which is - Crap! There is , no restarting any of it, even if, you are a few minutes late! And this is bullcrap - this also goes for the kick-off show! The other problem is - when it does start - it takes forever - to load - so - you miss the action until….
And other Complaint, I have with Peacock tv. The (watchlist) is absolutely dumb. It should be customizable - Your Name, category and searchable - and on the home page. Oh! Yea, when adding a collection of movies, you need to have an add (collection) button.
Last but not least - you need - customer service and feedback on your Peacock Tv Site became looking for real help is also a major - Pain-In-The-Ass!
Mary Smith -
Okay An Unhappy Customer -
P.S. I’m telling you all this in hopes of you correcting your crap and improving your site!

peacock works on tv will not work on computer tells me wrong password have changed it many times still wont work.!! jack

We initially wanted the plus subscription. After using the free trial we decidied to upgrade to the premium. On the same day we were charged the plus and the premium rate and it cleared my card. We need to be reimbursed for the plus plan and make sure the issue is corrected so we don’t get double charged next month.

I have spent HOURS trying to find someone to help with issue. No service. How to report problem? Told Pw not correct, new one. New one over and over, never right. Misdirected to numerous areas that are totally incorrect. Then msg that account issue. I paid for one year...Peacock is paid. I also have Cox and one other supposed to get subscriptions. Where is the help? It is a complete waste of time and the worst service ever. I even tried to cancel and was not able to do so. Not one thing seems to work except the continued screw ups. I intend to report these issues to the FCC and any other place i can find. It is a total rip off and a waste of time. I estimate i have spent more than 30 hours trying to get this system to work. Do so NOT FOR MYSELF, BUT FOR OTHERS IN THE FAMILY THAT REALLY WANTED TO WATCH THE PROGRAMMING. I WILL, OF COURSE, PLAN TO BE REIMBURSED FOR EVERY CENT I HAVE PAID TO PEACOCK...WHICH I HAVE PAID FOR ONE YEAR AND GET THE MSG THAT I HAVE AN ACCOUNT ISSUE.

Why am I unable to get past the Who's Watching Adult Profile page until later in the afternoon when I am chewing my fingernails that I am going to miss a scheduled event on WWE and I get to watch it about four minutes into the event when you finally realize I have an account then I am actually paying for but can't use??
Please correct this problem! It's quite irritating.
Thank you for your quick response to this.
Nikki

Why are you taking Monk off of Peacock in 6 days? It’s my go-to relaxing show!

I already have a Peacock account but when I try to sign in it tells me I already have an account I want to sign in for the Peacock plus premium but I can’t do it because it’s just tells me I already have it but it won’t let me watch anything on TV

I started the premium seven day trial yesterday and just tried to watch the second episode of Yellowstone and it wouldn’t let me in. Please contact me

No complaint. I have IPhone 11. We do not get Paramount on TV.
Can I get on my phone. I am a YELLOWSTONE FAN! Ty

Was trying to watch hell in a cell but it keeps telling me it has concluded but the ad for it say it just started 9 min ago. What the hell?

can't log in for wwe event

Want to watch Giants-Phillies game. I have signed up for an account. How to do find the correct channel on my Sony Bravia TV? I have Direct TV as a provider

I got a Flex from DirecTV. Before I found out Peacock was free with the Flex, I signed up for $4.99/month. I talked to someone at Peacock and was told I would not be billed for the service. The charge continues to show up on my Visa bill. Please address//fix/advise. Thanks. Patrick Anthony
)818) 321-2566

I am paying for two PEACOCK PREMIER accounts for $4.99 each monthly. Please cancel one account and reimburse me for the last 4.99 additional charge

Stream works on phone but not on tv

I have a active account. they take money out of my account each month. I tried to log on to watch NXT In your House it told me to go to Peacock Premium. i updated my account but it would not take the update. I have a account but i still cannot watch WWE on Peacock. I use to but now i cant. I cannot watch my NXT Takeover in your House

I get Peacock for free through xfinity but I still get charged. Please cancel my account ASAP

I am not happy with my peacock account. We only have peacock to watch our pay per views for Wwe smack down and nxt. It was much easier to just have the Wwe app on our smart tv. It was also a lot more easier to navigate around. You should of left Wwe where it was. You are trying to do too much too fast. I wish the WWE would go back to its own app. I would be much happier than paying for this.

I got charged for month and I switched to free and I want refund for what y'all charged

Why hasn’t WWE Smackdown and Monday Night Raw been adding the weekly shows? Nothing new since April. Thought you’s took over the weekly shows so people who pays for Peacock Plus can watch them.

Why are commercials running over the top of our programs? When it comes back from commercial we have missed content from the show.

I paid twice this month already for peacock and still won't let me have my premium you keep saying subscribe I've tried it twice and it keeps taking the money

I'm trying to purchase peacock for $4.99 a month can u please help me

I want to cancel my subscription Thank you!

According to the Department of Justice and the Federal Bureau of Investigation, PeacockTV.com is violating the Hate Crimes Prevention Act of 2009 because its homepage illustrates animated photos of the newscaster, Lester Holt, and the monkey, Curious George, next to each other. The company has ten days to remove the racist items from its site before I submit a complaint to the digital units of each of the aforementioned organizations. Hate crimes are federal crimes that can be prosecuted in a court of law.

I paid Peacock Premium Plus. Not getting shows for free.

Every time I want to watch peacock it tells me to sign on but it doesn’t accept my password it always says that it is a wrong password,and I try to set up a new account To start all over again, it won’t let me do that either. Please help me out solve this problem. And can you guys get a (800) hundred number so we can get in contact with you. Thank you so much

peacock TV stream TV, movies, live, sports and more

How many devices can u watch it on at one time

I canceled my trial period cause I'm not satisfied with your service. You charged me 2× 5.48 and 5.49 I want a refund cause I don't want your service

Im trying to log in to the wwe network & its not letting me. Ive subscribed plz help

I have a Samsung smart tv. I like the Documentary "48 Hours" app, that Peacock has in their menu app Selection. However, as I am enjoying watching "48 Hours" show. It automatically stops then it goes back to the APP. Then I have to go back and press continue, to finish watching the episode of "48 Hours". I been having this problem with the PEACOCK APP. IT KEEPS ON SHUTTING DOWN.. WHY DOES THIS HAPPEN & CAN YOU PLEASE CORRECT THIS CONSTANT PROBLEM WITH YOUR "PEACOCK APP"!!! THANK YOU, FOR YOUR TIME... I AM A FAN OF PEACOCK!!!

I work for Universal Resorts ,is there anyway discount available to me

My account has the wrong provider I have Spectrum not Xfinity and talks how do I change it

I was looking and I seen where there was so many days before leave it to beaver was being taken off is there a reason why.and could there be solution that it can stay on cause my family really like that show.please let know. Thank you LaDonna Halley

What is the matter with you guys? I love the wwe network and you idiots are going out of your way to destroy it and make us wait several months to get pay per view event classics back you edit some of these programs and threaten to take off territorial wrestling shows. If you don't fix this bullshit right now you are going to lose a lot of customers and no one will ever want to watch wwe network or peacock ever again! Please respond to this immediately at herbmichael01@redacted.

Paid for peacock app but cant download to lg smart tv

I need to speak to someone about the plan. You have one price . WWE says a different price. 50% percent off for $2.50 a month. Instead of $9.99 for 4 months them after that it’s $4.99. I would like the 50% off . Please contact me.

someone used my email address for peacock premium account which i did not do. this needs resolved ASAP!!!!

I Had To Put My Debit Card In Twice On The Computer And On Roku Please Do Not Charge My Devit Card Twice Just Once Thanks Donna

Cancel my subscription. Your a scam . Offer wwe for 4 months for 9.99 total . Will not work. CANCEL MY SUBSCRIPTION

I signed up for peacock TV and I'm trying to see none of the when you click on the button to watch it it's just circles and legs know I signed up for the for the service cuz I want to be able to watch Fastlane tomorrow

I love Peacock. I would use it all the time and definitely even pay for premium. Unfortunately, I don't live in an area where it's possible to get unlimited high speed internet. My only option are through satellite or cellular hotspot. This is the case for all too many people. Your app doesn't allow users to manually adjust (lower) video quality to use less data. This means that it's just not an option. I'll have to stick to netflix and youtube even though I would have very happily given you my business.

I have paid the 4.99 to upgrade so the purple feathers should done but they are still there. I should be able to watch everything but I cannot please contact me via email or text 840-262-6556 thank you

I've subscribed to peacock and upgraded my package . Now when I open the app and select a show to watch I have sound but no picture I spoke to a customer representative two days ago and they told me that y'all would be in contact with me to help me resolve this issue and have not heard back from anybody and I still can't use the app can somebody please help me

I subscribed and you said you'd send a confirmation UARL via my email address (above). No email ever showed up either in my inbox or spam/junk/trash folders.
Please send me a confirmation email through my backup email account
y2kloopfest@redacted
and
CC it to my email address
looppool@redacted

On Feb. 1 2021 my bank account was charged twice. $5.49 DAF22 and on the same date $5.48 C76CB. Can you explain these charges. Thank you.

I was charged $4.99 after having canceled the membership prior to the trial period ending. I need to speak with someone to get my credit card refunded.

I cannot cancel subscription nor reset password.

I’m at a friend’s house and we went on Peacock for the first time to see a movie. We paid $12.99 to see the movie . Netflix would have charged $3.99. AND THEN WE GET INTERRUPTED WITH COMMERCIALS!!! WRONG! I’ll never use Peacock again!

i forgot my password

YOUR website has an error with my account and I'm unable to cancel my subscription, cancel my subscription immediately, thank you.

Can someone phone me to sort out the problem. Peacock will not play on my TV. This keeps happening Tel 631 338 3839

Peacock will no longer play on my TV

Your site is buffering and not working properly. Please advise?

Does Peacock work thru my TV ROKU. If not please cancel my service.

I paid and your website said I didn’t and I can get any help.

Tried to pay for Premium through the TV and wouldn't let me! Did it through my phone thinking that it would transfer to my TV As All Other Apps Have! It did NOT! PLEASE HELP

Please stop chargeing me 4.99

Please cancel my subscription to Peacock! I had to register a second time to send this message, but my paid subscription was under a different password which I forgot and could not change, because Peacock would not respond to any email I used. Thank you.

I am able only on my computer to see tv shows and movies. I try to log into two other television sets, but it will not acknowledge it with the user and password and states that we sent the incorrect information. There are no clear directions on how to connect. Please advise.

When I try and log in on my TV it says I am already logged in

PLEASE add a setting to let shows play all the way to the very end- I like to watch the end credits and it’s annoying having the “next up” display appear and having to find the remote to make it go away.

I've been charged for Peacock in Nov, Dec, and Jan. I don't use your service because it is not what was claimed in your advertising and I consider the the charges bogus. Please refund immediately and close any account that you may have opened in my name.

Starting today, When I log in via my computer, I don't get access to my soccer game: I keep getting request to sign up new and charged. I am a long time Infinity customer.

I need to sign up for peacock tv

Need a customer service phone number so I can speak with a actual human being about my issue with PeacockTV.

Can I just thanks peacock tv for the highlights of premiership matches it’s fantastic. I was with Xfinity for years and matches were limited and expensive. As an expat can you look at getting highlights of championship football as well as a number of British people now live in America and this would also improve your ratings. Once again thank you.

Getting content not available on this device- first time yesterday. help

Getting message - this content not available on this device. Same device I've been using for months. I have a paid subscription. Thanks.

My Peacock app will not open. I have contacted Apple support and they had me close app and checed everything and advised me to contact you directly. PLEASE advise.

I need to know what channels and time for supercross and NFL football

Please cancel my account. I now have Comcast Xfinity Streaming Device that includes Peacock TV for free. I logged into the website and go to my account then under Plans and Payments there is no cancel option.

No login -sign in-starting new account. Have a HDMI cable running from monitor to PC tower. Is that the problem?

Unable to Sign in. Says I need 10 letters and numbers.
Using 3 uppercase, 7 lower case and 5 numbers. Tried twice with 2 different passwords. Still says I need 10 letters and numbers. Support from Peacock is mechanical chat that does not understand.

First off I LOVE LOVE LOVE Peacocktv, the price is more then exceptional and all my favorite shows are on there the office, George Lopez, Ect. However I would love to see more crime and documentaries on Peacocktv. Thank you so much for you’re time.

How do i get Roku to validate my card.

Tried to get set up with Peacock premium. Your customer service sucks. I spent 1.5 hours with google pay, which they tried everything to get me set up. Spent the last 45 minutes on your chat robot. You suck at customer service.

Please bring back ANWJR. I understand why you had to remove it but surely it isn’t that hard to edit him out. Also he wasn’t even in every episode so at least bring those back.

whats the deal with your moviesYou had the Marx brothers movies now they're gone

I have upgraded to Premium so I could watch old Seasons and Episodes of "Yellowstone" - if u take no action on this I will call my credit card and tell them not to honor the $4.99 you bill to my account!!!!!!!!

I cant seem to be able to get Premier Soccer nor do I know whether I can get Premier Soccer on my TV. You are charging my credit card and I haven't yet been told whether I can get premier soccer.

I cancel my subscription last month but i see a charge on my account from this services
I Log in on my account an my subscription wasn't cancel, I did tried to canceled and don't let me due it
I need to resolve this problem.
Thanks

Would like to watch Rugby which I’m paying for instead of being informed the “something went wrong”.

Tried to get free 7 day trial but never got 1 show. Sent a letter explaining & not to bill me. Have been billed $4.99 the last 2 months. Please refund & stop billing for a service I never received !

What is up with Premiere League on Peacock? At the beginning of the season, Peacock advertised that all PL games would be rebroadcast on Peacock. This is why I, and I imagine thousands of other people, signed up. And now, halfway through the season, you drop the majority of games? That is reprehensible.

Please I need canceled your service, becasuse each month take the my checking account two pays. $4.99 and $5.00, why??????😡

cancel my account

Why are you not showing the game by 9 PM Eastern the same day as promised. The games from yesterday still aren't up except one. It's why I pay for the service. This is ridiculous. It's complete false advertising to sell a product promising something then not delvering. I bought yoiur service based on this. It really should be reported the the Better Business Bureau.

Why are you not showing the game by 9 PM Eastern the same day as promised. The games from yesterday still aren't up except one. It's why I pay for the service. This is ridiculous.

Overcharged account

Change password option is not working, it goes nowhere after I try to change my password, I can't log in? I need some help, PLEASE!!!