Published by Byte Mobile on Feb 16, 2024

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Why should I report an Issue with Oojao Image Editor?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Byte Mobile to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Oojao Image Editor Customer Insights

1. The lower quality saved image makes it hard to convert the image to a Vector or SVG for further applications.Good, not great.

2. When adding text to an image, you can choose from fonts saved files on your device, in addition to the ones it comes with.

3. Whenever you hit the back button on the main image, it saves the project you are working on as a flat image, deleting all of your layer data.

4. Love this app....have not had any complaints except for this one....when u copy and paste something...the selected lines have gotten thick and its hard to line the copied item up correctly...it would be nice if they were a thinner again....or maybe its a setting on my phone? Oh and I just installed the app on my LG phone....and its not opening correctly.

5. Seems prone to crashing if you copy/paste a layer one too many times, and there's a bug in which images on every layer disappear to where all you see anymore is the checkered transparency background.

6. My biggest problem with this is that the quality of the image once saved degrades to a lower quality.

7. Other than that, it's a good app.Not the sexiest interface but dang is this a powerful and incredibly useful app — I'd even call it a "Must-Download" for literally anyone asking, since it's also entirely free.

8. That's very fair, and impressed me enough that I won't pirate this... Not that I would normally, of course...Does a fair amount for being a free app, I've used this pretty often to create some cool abstract images.

9. It's the best app I've found to superimpose images onto backgrounds and add captions, but it doesn't match the production value of photoshop or gimp at all.

10. The default color is this weird pink, and trying to use the hex editor is janky; I can't see the value when the keyboard is on the screen and it accepts newlines.

11. When you resize an image, you are then unable to edit any text you have.

Steps to Troubleshoot & Fix Oojao Image Editor Issues

1. Fix Oojao Image Editor Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Oojao Image Editor: Restarting the app will resolve most errors.
  2. Update the Oojao Image Editor App. Here is how:
    1. On Android goto PlayStore » Search for "Oojao Image Editor" » Open Oojao Image Editor » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Oojao Image Editor » click "UPDATE".
  3. Clear Oojao Image Editor app cache: Clearing cached data will force your app to retrieve the latest data directly from Oojao Image Editor servers.
    1. On Android, goto Settings » Apps » Select "Oojao Image Editor" » click Storage » click "Clear Cache".
  4. Check Oojao Image Editor app permissions. If any of these permissions required to use your device's features are disenabled, Oojao Image Editor might not work.
  5. Uninstall and reinstall Oojao Image Editor. If nothing else has worked, completely uninstall Oojao Image Editor then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Oojao Image Editor not working


2. Fix Oojao Image Editor Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Oojao Image Editor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Oojao Image Editor not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Oojao Image Editor may not be able to connect to the Internet when running in the background.

Reported Issues