Published by Byte Mobile on Feb 29, 2024

Report an issue with Oojao Files Manager.
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Why should I report an Issue with Oojao Files Manager?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Byte Mobile to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Oojao Files Manager

1. Oojao Files Manager provides access to pictures, music, video, documents, and other files on your devices.

2. This app is ad-supported to keep it free, but ads are not annoying and can be quickly closed or temporarily turned off in Settings.

3. And there are no ads while working! • Application manager: open, uninstall or view any app's system management page.

Oojao Files Manager Customer Insights

1. I have a large sd card and it opens the very large picture folders quickly.I trust the name BYTE MOBILE..all of their apps are phenomenally useful, packed with tools n features..I know I shall find it extremely productive beforehand as I am giving it high ratings without opening it..not so user friendly, needs work, menus not alphabetical, cant even find import files on this app..needs help !Very impressed with this app.

2. It works where all others would not.Strange file manager.. Does not show all directories... FB images such as Stickers or Album music covers are stored under Android in App Data folder.. not shown... Really useless, get another app.Does not process files (copy, delete, move) while in thumbnail view.

3. Uninstalling.The perfect solution to accessing media on my Ding Ding C2 sd card media and assigning it to a default program.

4. Hope this can be fixed then it will be a nice app For now it's useless.Thank you, Thank you I am finally able to see a preview of my pictures on my sd card without having to open each.

5. Lists my files in some strange, random alphabetical order with no way to correct it.

6. Uninstalling.Not displaying The complete filenames, no thumbnails for videos.

7. Very odd but for this reason, because I can't find anything, it only gets one star.

8. Best media manager I've used yet.

9. I had deleted many apps just to install and try this.

Steps to Troubleshoot & Fix Oojao Files Manager Issues

1. Fix Oojao Files Manager Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Oojao Files Manager: Restarting the app will resolve most errors.
  2. Update the Oojao Files Manager App. Here is how:
    1. On Android goto PlayStore » Search for "Oojao Files Manager" » Open Oojao Files Manager » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Oojao Files Manager » click "UPDATE".
  3. Clear Oojao Files Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from Oojao Files Manager servers.
    1. On Android, goto Settings » Apps » Select "Oojao Files Manager" » click Storage » click "Clear Cache".
  4. Check Oojao Files Manager app permissions. If any of these permissions required to use your device's features are disenabled, Oojao Files Manager might not work.
  5. Uninstall and reinstall Oojao Files Manager. If nothing else has worked, completely uninstall Oojao Files Manager then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Oojao Files Manager not working


2. Fix Oojao Files Manager Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Oojao Files Manager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Oojao Files Manager not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Oojao Files Manager may not be able to connect to the Internet when running in the background.

Reported Issues