Contact FreeFlight 6 Customer Service

Why should I report an Issue with FreeFlight 6?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Parrot SA to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. selecting and moving photos and video is easy, but layout can lead to accidentally deleted files.be careful of your taps.Update: Parrot customer service rocks! Actual person talked to me after a few rings! I was having trouble with the app and it kept crashing on my phone but a quick factory reset on drone fixed everything.

2. I recently saw that the phones wifi needs to be off when using the sky controller good to know because I have been having mine on so I'm glad nothing bad has happened.Great drone, terrible software, slow customer support.

3. I press the play arrow/button and the drone hovers, as if there wasn't a flight plan.

4. The Follow Me option is nice and works well, along with the other flight modes.

5. photos and videos can be transferred from drone to phone, but only to phone memory.

6. In flight plan mode it stops at every waypoint when initially it didn't both with the option on & off, follow me stopped following me, and more.

7. Loving the experience of using this drone and this app now!Great app for flying around.

8. Much better overall than apps I've used with lower budget drones and has a lot more options for flight modes and camera.

9. the app cover diagnostics and telemetry of the drone and works in imperial and metric.

10. Hope you get it all sorted out.Works well when it works..Whether it's this app, or the updates, or the software in general, or my ANAFI - they are unreliable to use in commercial applications.

11. Downsides are minor with two flight modes being in ap purchases that frankly should be included.

1. Fix FreeFlight 6 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart FreeFlight 6: Restarting the app will resolve most errors.
2. Update the FreeFlight 6 App. Here is how:
   1. On Android goto PlayStore » Search for "FreeFlight 6" » Open FreeFlight 6 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FreeFlight 6 » click "UPDATE".
3. Clear FreeFlight 6 app cache: Clearing cached data will force your app to retrieve the latest data directly from FreeFlight 6 servers.
   1. On Android, goto Settings » Apps » Select "FreeFlight 6" » click Storage » click "Clear Cache".
4. Check FreeFlight 6 app permissions. If any of these permissions required to use your device's features are disenabled, FreeFlight 6 might not work.
5. Uninstall and reinstall FreeFlight 6. If nothing else has worked, completely uninstall FreeFlight 6 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing FreeFlight 6 not working

2. Fix FreeFlight 6 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make FreeFlight 6 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to FreeFlight 6 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, FreeFlight 6 may not be able to connect to the Internet when running in the background.