Contact FreeFlight Mini Customer Service

Why should I report an Issue with FreeFlight Mini?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Parrot SA to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. List of drones compatible with this application: Parrot Mambo, Parrot Swing, Parrot Minidrones Airborne Night and Cargo, Hydrofoil*, and Rolling Spider. *For Hydrofoil: place the Airborne Minidrone into the Hydrofoil structure, select Hydrofoil mode in settings, and start sailing across the water.

2. From the home screen of the FreeFlight Mini app, you can easily access your settings for piloting, photos, and the "Parrot Cloud. ” You can also customize flight parameters, including: altitude, speed and piloting mode (accelerometer, joypad).

3. You can pilot using virtual joysticks, the parrot remote or by tilting your smartphone/tablet in the direction you want your drone to go in Accelerometer mode.

4. Download FreeFlight Mini free of charge in order to pilot Parrot Minidrones.

5. You can also store images from your drone races taken by Parrot Swing in plane mode.

6. The new Parrot Flypad allows you to pilot your Minidrone with extra-precision and control. - Automatically and directly, without the use of a smartphone. - Through your smartphone or tablet.

7. The FreeFlight Mini App automatically detects which Parrot Minidrone you are using.

8. You can customize your Flypad controls to suit your piloting preferences through the use of the FreeFlight Mini app.

9. The application will instantly recognize the FPV camera that you have connected to your Parrot Mambo.

10. Parrot Minidrones are ultra-compact drones with impressive agility.

11. If you’re using Mambo FPV, activate wifi on your iDevice and connect to your drone in the app.

1. via Bluetooth it gets to a max of 40% complete when the app crashes and looses all progress(Very frustrating have tried with numerous phones still no luck!) also tried by computer with no luck what so ever! Will be getting a refund!Trying to connect my Airborne Night Blaze drone but can't customize anything.

2. I guess the app is not really necessary to use the drone, but since installing it is one of the first things the manual tells me to do, I figure it ought to work - not just make me waste my time researching and troubleshooting.I spent almost an hour trying to get it to connect to the drone.

3. Update the camera with the drone.Will not connect to my phone, it did at first.... Misleading app as there is no Camera on the drone (travis) you can record from your phone but ridiculous to use phone as controller at the same time.

4. So if you're trying to connect your drone and it's not appearing even though you have Bluetooth turned on, make sure you also have your location on.

5. Otherwise I'd score you higher! At least add a warning splash page or something.Only got the Parrat Mambo has been a disappointment so far! I have downloaded the app to connect to the drone which worked but it then said the drone needed to be updated even thought it's brand new.

6. The worst...BY FAR! When trying to connect a drone, sometimes it just doesn't connect.

7. Do do not buy unless you buy the bluetooth remote first $100 usSince a new version of this app a few years ago, I cannot connect to my Mambo FPV wifi anymore.

8. I'll select the drone, and it will say, "Connect to Drone!" This causes me to have to force close the app in Android's settings and try again.

9. I'm running Android 6.0.1, Bluetooth is on, and I've updated the drone to the latest firmware.

10. I was using an older phone for piloting, and only after hours of digging did I find someone mention needing to have location turned on.

11. it connects but my phone says "internet may not be available" and because of that this app doesn't register the camera as connected.

1. Fix FreeFlight Mini Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart FreeFlight Mini: Restarting the app will resolve most errors.
2. Update the FreeFlight Mini App. Here is how:
   1. On Android goto PlayStore » Search for "FreeFlight Mini" » Open FreeFlight Mini » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FreeFlight Mini » click "UPDATE".
3. Clear FreeFlight Mini app cache: Clearing cached data will force your app to retrieve the latest data directly from FreeFlight Mini servers.
   1. On Android, goto Settings » Apps » Select "FreeFlight Mini" » click Storage » click "Clear Cache".
4. Check FreeFlight Mini app permissions. If any of these permissions required to use your device's features are disenabled, FreeFlight Mini might not work.
5. Uninstall and reinstall FreeFlight Mini. If nothing else has worked, completely uninstall FreeFlight Mini then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing FreeFlight Mini not working

2. Fix FreeFlight Mini Server issues & Internet Connection

1. Check network connection: An unstable Internet will make FreeFlight Mini be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to FreeFlight Mini not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, FreeFlight Mini may not be able to connect to the Internet when running in the background.