Contact Parks Canada App Customer Service

Why should I report an Issue with Parks Canada App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Parks Canada/Parcs Canada to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Let us help you locate and discover the national parks, national historic sites, national urban parks, national marine conservation areas, and historic canals and waterways across Canada. 450 000 km2 of stories at your fingertips! - Over 200 locations: Plan your next visit and take the app with you for on-the-go access to the most requested information. - Mobile guided tours: Exclusive access to self-guided tours on your mobile device.

2. Find the information you need with quick links to relevant pages on the Parks Canada website. - Favourites: Save your destinations, tours, or any page on the app to your profile page. No login required. - Available offline: Download the app in advance and use it when you are offline.

3. Go behind the scenes and discover the untold stories of your favourite locations. - GPS features: See your location on maps, get customized lists, and use automatic GPS activated self-guided tours.

4. Note that by using GPS features, you can see your location on maps, get customized lists, and use GPS triggered self-guided tours.

5. More languages available for select tours. - Relevant website links: Looking to book a campsite, or buy a Discovery Pass?

6. Link to your favourite maps app to get turn-by-turn directions to your destinations. - Accessibility: Support for screen readers and all content is available in French and English.

7. Download guided tours and use them from anywhere - including places with no cell service.

8. Welcome to the official Parks Canada App, your pocket guide to the best visit.

9. Explore at your own pace with interactive experiences featuring photos, videos, quizzes, and games.

10. Explore on foot, by car, on a bicycle, or hike a trail.

11. Continued use of GPS in the background can significantly decrease battery life.

1. Actually worse than the Parks website!So plan a winter trip to Glacier Park.

2. Needs more work to be user friendly.Not sure what this app does? All trails are not even present.

3. The Parks Canada Full website is a failure too.i hate to think this was paid for by tax dollars that where diverted from the parks where it is needed more.

4. It does have some functionality that nobody needs though, like packing lists! Very disappointing.

5. This app holds no value and honestly it would be better removing the lettering of this app from the park pass brochure just to save the money on ink compared to using this app.Great app.

6. Booking online is the reason I installed the app! There needs to be another area in the app so you can log on and confirm your identity.

7. Info on winter permits (no), avalanches (no), snow profiles (no), closure areas (no).

8. No information is provided about sites or anything you would expect in a government app for national or provincial parks.

9. There is no integration with the reservation system, no park/trail maps, no event calendar.

10. Parka 101 does not work at all as the button is dead.

11. I was expecting an app that tied into the booking system and gave me a list of my reservations.

1. Fix Parks Canada App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Parks Canada App: Restarting the app will resolve most errors.
2. Update the Parks Canada App App. Here is how:
   1. On Android goto PlayStore » Search for "Parks Canada App" » Open Parks Canada App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Parks Canada App » click "UPDATE".
3. Clear Parks Canada App app cache: Clearing cached data will force your app to retrieve the latest data directly from Parks Canada App servers.
   1. On Android, goto Settings » Apps » Select "Parks Canada App" » click Storage » click "Clear Cache".
4. Check Parks Canada App app permissions. If any of these permissions required to use your device's features are disenabled, Parks Canada App might not work.
5. Uninstall and reinstall Parks Canada App. If nothing else has worked, completely uninstall Parks Canada App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Parks Canada App not working

2. Fix Parks Canada App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Parks Canada App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Parks Canada App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Parks Canada App may not be able to connect to the Internet when running in the background.