Published by Panda Security on Oct 17, 2024

Report an issue with Panda Dome Antivirus and VPN.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Panda Dome Antivirus and VPN?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Panda Security to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Panda Dome Antivirus and VPN Customer Insights

1. I am very interested to pay for the pro features but i haven't found anywere if the app has this feature (screen time suage limit).I have been using this security app for year's and never had a problem until recently! Now it won't do a full scan! it seems to hold at 81-84% on both my phone and tablet, it will say it's still scanning in the background, unless I turn the device off, no threats found, and as I actually paid for this and now it's classed as free, not happy!Panda Dome is so easy.

2. Any insight? Or what do you need from me for assistance? ThanksHello to your team, wish you success and progress, how can you help me now? Panda Antivirus is having problems and is automatically rotating the screen repeatedly, I can't touch the screen because it's spinning Samsung A52s 5G Android 13 Full explanation provided, please send me the modified version.

3. I still have the warning, so I am unclear if Panda is working.I've been using Panda since BestBuy merged with GeekSquad..always been good to go.

4. I have been using Panda for years without issues.

5. Terrible service when I called..almost like talking to a robot who only had a few responses to questions....And a very coincidental scam withdrawal on my credit card at exactly the same time.

6. Lately however, my app seems to keep losing permission for full access or the battery unrestricted option keeps resetting.

7. Have not had any issues since installing and running this wonderful App.Cant activat it ,cant contact support its looks like a scame for me.App is not working from the start.

8. I'm waiting for your response every moment.I have downloaded the app, being very interested for an app with usage limit controlnfor the kids.

9. Just recently, it keeps reporting that Panda needs some permissions to work properly.

10. However, when I follow the suggestions, it doesn't give me any options that make sense, and I am unable to resolve the problem.

11. I have been trying for 4 hours to sort this out.

Steps to Troubleshoot & Fix Panda Dome Antivirus and VPN Issues

1. Fix Panda Dome Antivirus and VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Panda Dome Antivirus and VPN: Restarting the app will resolve most errors.
  2. Update the Panda Dome Antivirus and VPN App. Here is how:
    1. On Android goto PlayStore » Search for "Panda Dome Antivirus and VPN" » Open Panda Dome Antivirus and VPN » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Panda Dome Antivirus and VPN » click "UPDATE".
  3. Clear Panda Dome Antivirus and VPN app cache: Clearing cached data will force your app to retrieve the latest data directly from Panda Dome Antivirus and VPN servers.
    1. On Android, goto Settings » Apps » Select "Panda Dome Antivirus and VPN" » click Storage » click "Clear Cache".
  4. Check Panda Dome Antivirus and VPN app permissions. If any of these permissions required to use your device's features are disenabled, Panda Dome Antivirus and VPN might not work.
  5. Uninstall and reinstall Panda Dome Antivirus and VPN. If nothing else has worked, completely uninstall Panda Dome Antivirus and VPN then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Panda Dome Antivirus and VPN not working


2. Fix Panda Dome Antivirus and VPN Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Panda Dome Antivirus and VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Panda Dome Antivirus and VPN not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Panda Dome Antivirus and VPN may not be able to connect to the Internet when running in the background.

Reported Issues