Contact Model Releaser Customer Service

Why should I report an Issue with Model Releaser - Model Release?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Photographer's Arsenal to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. So in my case this has been found to be useless.Forgot password, I tried to re-install it and it doesn't work.

2. waste of my time.Loading the logo image fails per recommended 1024x768 frame size.

3. Getty has rejected my model releases created with this app and says they are not up to their requirements.

4. My mistake, but I pretty much paid for an app that can not be usedSo far so good, would be nice to have more tutorials for people to look at regarding making your own forms.

5. 👍🏾nothing would export, tried several templates and it refused to create a release.

6. Please take note that if you plan to use this for Getty it will not be accepted as claimed.

7. The issue from Getty is that the terms are not up to their standards, regardless if it is digital or not.

8. Every time.app has gotten a lot better, thank you.

9. E-mail support and there is no support.

1. Fix Model Releaser Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Model Releaser: Restarting the app will resolve most errors.
2. Update the Model Releaser App. Here is how:
   1. On Android goto PlayStore » Search for "Model Releaser" » Open Model Releaser - Model Release » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Model Releaser » click "UPDATE".
3. Clear Model Releaser - Model Release app cache: Clearing cached data will force your app to retrieve the latest data directly from Model Releaser servers.
   1. On Android, goto Settings » Apps » Select "Model Releaser - Model Release" » click Storage » click "Clear Cache".
4. Check Model Releaser app permissions. If any of these permissions required to use your device's features are disenabled, Model Releaser might not work.
5. Uninstall and reinstall Model Releaser. If nothing else has worked, completely uninstall Model Releaser then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Model Releaser not working

2. Fix Model Releaser Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Model Releaser be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Model Releaser not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Model Releaser may not be able to connect to the Internet when running in the background.