Published by Photographer's Arsenal

Report an issue with Light Meter.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Light Meter - For Photography?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Photographer's Arsenal to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Light Meter Customer Insights

1. The early version of the app was betterThis app works great, gave me fantastic results.Does this work? No change in the settings when i press Calculate.Doesn't work.... At all.Doesn't workText color against same color background renders app unusable, shame as its a good idea, uninstallingThere is a minor flaw i.e. the color of the text is in impercivable in its backdrop.

2. bravo bro its a big messThis is a beautiful app - just one problem - the "calculate button" disappears off the screen as soon as I change other settings?!Too dark, can't read the settings black on black text? Come on.

3. It's a shameful thing to not respond to this criticism considering the number of people there are who have voiced out the same problem.This app has helped me with my indoor photography, I can show you photos as proof.

4. this app contains in app advertising and it placed right on the top i dont k ow who is the designer of the app who dont understand that he can place the add after math not while you are starting to calculate .

5. because once the add loaded the app graphic will push down and you cant see other functions .

Steps to Troubleshoot & Fix Light Meter Issues

1. Fix Light Meter Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Light Meter: Restarting the app will resolve most errors.
  2. Update the Light Meter App. Here is how:
    1. On Android goto PlayStore » Search for "Light Meter" » Open Light Meter - For Photography » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Light Meter » click "UPDATE".
  3. Clear Light Meter - For Photography app cache: Clearing cached data will force your app to retrieve the latest data directly from Light Meter servers.
    1. On Android, goto Settings » Apps » Select "Light Meter - For Photography" » click Storage » click "Clear Cache".
  4. Check Light Meter app permissions. If any of these permissions required to use your device's features are disenabled, Light Meter might not work.
  5. Uninstall and reinstall Light Meter. If nothing else has worked, completely uninstall Light Meter then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Light Meter not working


2. Fix Light Meter Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Light Meter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Light Meter not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Light Meter may not be able to connect to the Internet when running in the background.

Reported Issues