Published by Outsite Networks Inc.

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Why should I report an Issue with MPG Loyalty?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Outsite Networks Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About MPG Loyalty

1. Earn and redeem points for fuel discounts, savings on in-store items, Alaska Airlines miles, & more!

2. Get rewarded across Alaska.

3. If you are looking for a loyalty program that puts you in the driver's seat and want to be a member of the MPG Loyalty Rewards Program, you will love this app! • Join our program and begin earning rewards today. • Find an Essential One, Petro One or Petro Express that’s closest to your location. • View your member account balance and your rewards. • Get notifications from us announcing new items, specials, and more!

MPG Loyalty Customer Insights

1. Is their a way to link it to a credit card?Awesome very good app.Never updates the current informationI'm very happy about not worrying about misplacing my coffee punch card anymore and I also can rack up the miles on my mileage account 🙂Good service good coffeeWaste of time and intrusiveI like It I just like It.

2. Haven't been able to try it at another stations yet.Sometimes doesn't give you points or count one of your items towards a free item.Recently, I did not receive my points at purchase.

3. 😢I need an easier way to get rewards points when paying at the pump than putting in my mpg rewards id number.

4. The app is nice but fails to work at my local station.

5. Hope this will not happen next time.

Steps to Troubleshoot & Fix MPG Loyalty Issues

1. Fix MPG Loyalty Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MPG Loyalty: Restarting the app will resolve most errors.
  2. Update the MPG Loyalty App. Here is how:
    1. On Android goto PlayStore » Search for "MPG Loyalty" » Open MPG Loyalty » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MPG Loyalty » click "UPDATE".
  3. Clear MPG Loyalty app cache: Clearing cached data will force your app to retrieve the latest data directly from MPG Loyalty servers.
    1. On Android, goto Settings » Apps » Select "MPG Loyalty" » click Storage » click "Clear Cache".
  4. Check MPG Loyalty app permissions. If any of these permissions required to use your device's features are disenabled, MPG Loyalty might not work.
  5. Uninstall and reinstall MPG Loyalty. If nothing else has worked, completely uninstall MPG Loyalty then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MPG Loyalty not working


2. Fix MPG Loyalty Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MPG Loyalty be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MPG Loyalty not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MPG Loyalty may not be able to connect to the Internet when running in the background.

Reported Issues