Published by Outsite Networks Inc. on Oct 23, 2023

Report an issue with Duck Thru Rewards.
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Why should I report an Issue with Duck Thru Rewards?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Outsite Networks Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Duck Thru Rewards

1. Save money at Duck Thru stores with great coupons on gas, snacks, and more!

2. Simply tap the redeem button and show your phone at purchase to redeem your coupons.

3. Special, limited time, offers are only accessible via this easy to use app powered by Rovertown.

4. Find nearby stores and get notified of nearby coupons.

Duck Thru Rewards Customer Insights

1. Wish they would offer a few more selections in store to get with points.Keep saying no location in installed, reinstalled, location on app and device cleared cache and all data... This is new in the last 2 weeks can't access points total availability due to thisOnly works half the time an I'm sick of it I spend to much money at duck thru to keep being told it ain't going thru y'all need to fix it cause speedway is just as close I could walk the other way with no hesitation.I love it.

2. Just wish the discounts switched up now and then like coke products and differant candys but its an awesone rewards system! 5 stars for sure!I stop at Duck Thru stores thru out Nc and Va and the staff are very helpful and friendly.

3. I spend a lot of money at the Duck Thru but if they continue for the app not working I am going to start going to speedway.App has not been working with the high gas prices as of 3/6/22.

4. No questions, just buy and receive your gifts.love saving money and getting free stuff? then this is the app for you, also check out google opinion rewards app to start making money for in app purchases.

5. Finally got used to ordering on the computer and the food is good.It's nice to be able to enjoy rewards for things you buy everyday.

6. Half the time when you try to use the rewards it does not work.

7. All my points were used towards gas rewards and I have not recieved the rewards.

8. Proof is in the pudding.Worked great.. then nothing after it updated.. keeps telling me to update to latest version but I already have it.

9. There is a 30 day limit after claiming rewards.

10. I cant get this app to run anymore even after deleting and reinstalling it.Took a minute to figure out gad reward but it was awesome once I did.

11. Tired of the cashier telling me it's not working right.

Steps to Troubleshoot & Fix Duck Thru Rewards Issues

1. Fix Duck Thru Rewards Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Duck Thru Rewards: Restarting the app will resolve most errors.
  2. Update the Duck Thru Rewards App. Here is how:
    1. On Android goto PlayStore » Search for "Duck Thru Rewards" » Open Duck Thru Rewards » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Duck Thru Rewards » click "UPDATE".
  3. Clear Duck Thru Rewards app cache: Clearing cached data will force your app to retrieve the latest data directly from Duck Thru Rewards servers.
    1. On Android, goto Settings » Apps » Select "Duck Thru Rewards" » click Storage » click "Clear Cache".
  4. Check Duck Thru Rewards app permissions. If any of these permissions required to use your device's features are disenabled, Duck Thru Rewards might not work.
  5. Uninstall and reinstall Duck Thru Rewards. If nothing else has worked, completely uninstall Duck Thru Rewards then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Duck Thru Rewards not working


2. Fix Duck Thru Rewards Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Duck Thru Rewards be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Duck Thru Rewards not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Duck Thru Rewards may not be able to connect to the Internet when running in the background.

Reported Issues