Contact Stamp Me Customer Service

Why should I report an Issue with Stamp Me - Loyalty Card App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Stamp Media Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. So I lost stamps on $43 in purchases, plus the 8 stamps I already had (in money terms, a $10 credit).Is the Galaxy S8 too antiquated for this now?Very compact & easy to use app - saves having to use a different app for each hospitality venue - or collect a separate cardboard loyalty card for each venue.

2. If I were to rate the overall experience shopping there I'd give a 10 out of 10!!!I love the Stamp Me app that I have available for my clients and they love it too as they don't have to worry about losing their loyalty cards since the loyalty card app is accessible from their phones.

3. The app is horrendously slow and hangy on load to the point I don't even want to bother stamping and could've fumbled around for a physical loyalty card five times over.Very poorly designed/ architected.

4. Missed loads of stamps because you can't stand in a queue waiting 2/3 mins to get past the red screen and another 2/3 mins waiting for the stamp to be accepted.

5. Customers find it very difficult to connect and download stamp while customers in the queue become annoyed due to the longer than usual wait times.

6. Very convenient for customers.For some reason this app takes literally 30 seconds at the loading screen and a further 10-15 seconds to actually validate an NFC stamp.

7. a fix is pending.I was trying to sign up for the app and put in email, next page my name /pw etc., last page it asked to verify my phone number well I put it in and it says [firebase auth/null] or something.

8. it would be nice for admin to have an app on their phone so that it is easier to control.Used the app while shopping @ BLISS Safety Store @ South Park today.

9. Users with active stamp cards shouldn't have to wait so long for the app to open.

10. Ideal for smaller venues in particular I would think - which may not have the capacity to create & maintain their own loyalty apps.

11. We recently switched over to Skip that takes care of both purchase and rewards and haven't looked back since!I have cashed in quite a few rewards with this app at the Salvation Army.

1. Fix Stamp Me Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Stamp Me: Restarting the app will resolve most errors.
2. Update the Stamp Me App. Here is how:
   1. On Android goto PlayStore » Search for "Stamp Me" » Open Stamp Me - Loyalty Card App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Stamp Me » click "UPDATE".
3. Clear Stamp Me - Loyalty Card App app cache: Clearing cached data will force your app to retrieve the latest data directly from Stamp Me servers.
   1. On Android, goto Settings » Apps » Select "Stamp Me - Loyalty Card App" » click Storage » click "Clear Cache".
4. Check Stamp Me app permissions. If any of these permissions required to use your device's features are disenabled, Stamp Me might not work.
5. Uninstall and reinstall Stamp Me. If nothing else has worked, completely uninstall Stamp Me then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Stamp Me not working

2. Fix Stamp Me Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Stamp Me be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Stamp Me not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Stamp Me may not be able to connect to the Internet when running in the background.