Published by OLO on Feb 1, 2024

Report an issue with Cali.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with California Fish Grill?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of OLO to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact California Fish Grill image 1 contact California Fish Grill image 2

About California Fish Grill

1. With the California Fish Grill app, conveniently order from the menu, pay in advance and/or request delivery.

2. Receive special offers & updates on new sustainable entrees & seasonal dishes.

3. Place an order and skip the line when you pick up with Express Pick-Up or order delivery direct to your door.

Cali Customer Insights

1. I only wanted my first name displayed and the girl kept screaming out my first and last name in the rialto restaurant.It does what it was made for, Easy to order, the pics make it so easy to explore new dishes, I love the app.Unable to checkout.

2. I love their food! They have a wide variety of fish, seafood and side options! I love their street corn, shrimp skewers and zucchini.This app bombed out after 25 minutes of trying to get the order in.

3. The simple, quick interface is easy to use and if you order the same things, it has a "favorites" option.I ordered shrimp skewers with white rice and Brussels sprouts for pickup.

4. My order is always accurate thanks to all of the extra options available to customize the meal as well.Newborn app so not a lot of bells and whistles! Easily understandable for leaving a complaint or compliment! I haven't tried ordering from the app yet.

5. Disappointing because I was looking forward to the rice.The told me there was a error, i had to check my account and call to make sure the order went through.

6. I love their food and the app is just as yummy 😋 very reliable and easy to use.

7. Keep getting the message "Error validating basket." Really sucks when companies use third party processors to complete transactions.

8. For now save yourself some time and a headache and just call the store to order.

9. This app needs quite a bit of work to be useable.Cali Fish Grill was there for me when I was homeless but still had to eat quality ingredients.

10. Also the menu on the app doesn't tell you want is wild caught and what is farm raised.

11. My issue was I received Cauliflower rice instead of real rice.

Steps to Troubleshoot & Fix Cali Issues

1. Fix Cali Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cali: Restarting the app will resolve most errors.
  2. Update the Cali App. Here is how:
    1. On Android goto PlayStore » Search for "Cali" » Open California Fish Grill » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cali » click "UPDATE".
  3. Clear California Fish Grill app cache: Clearing cached data will force your app to retrieve the latest data directly from Cali servers.
    1. On Android, goto Settings » Apps » Select "California Fish Grill" » click Storage » click "Clear Cache".
  4. Check Cali app permissions. If any of these permissions required to use your device's features are disenabled, Cali might not work.
  5. Uninstall and reinstall Cali. If nothing else has worked, completely uninstall Cali then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cali not working


2. Fix Cali Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cali be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cali not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cali may not be able to connect to the Internet when running in the background.

Reported Issues