Contact Video Player Customer Service

Why should I report an Issue with Video Player - OPlayer Lite?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of OLIMSOFT to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Ads are not overly intrusive like some apps so that's a plus.Now oplayer lite is regular player for me watch my HD movies, but can your team adjust custom ratio 20:9, 18:9, 15:9 like big screen cinemaAwesome no words to describe extra ordinary video player I really like itCrazy 😧 app if I launch the app it just keep closing for no reason something I have been using for long now.

2. Please fix it if possible then I'll buy the premium version without thinking twice.I've been using Video Player for about a year now & it's excellent 💥 The only problem is when a new video starts playing the videos orientation; not the rotation: landscape/portrait setting (example: 16:9, best fit, center) changes unexpectedly.Pathetic experience.

3. I watch TV shows or other videos by seeking in but they lags a little bit when releasing the video and the sound cracks.. Somehow Mx player is super duper smooth but it's premium version is costly.

4. Since Feb 2th that I have uninstalled this app and reinstall it back again march 4th still same issues goshIf you zoom in the video to fit to screen the subtitles are not showing fully..kindly fix it.Player is very good but NAS file share doesnot work.

5. Money down the drain😡.All video player including this one except Mx player seems to have issues with fast video seeking, it makes crackling sound and the seeking is not smooth.

6. File Manager 'openwith' command can run video file in oplayer from server.

7. So there I was, doing a bit of housekeeping on my tablet when I discovered this damned thing had swollen up to over 2 GB! Mind you, it only uses a bit north of 200 MB of system RAM while running (typical of a full-featured player), but the app data was a full 2 GB.

8. Being able to have different ratios remembered on auto rotation for portrait and landscape mode would be handy too.

9. Very poor in app purchase experienceA lot of confusing directories, I just want to play my videos.

10. Tired reinstalling and restoring purchase contacted the developer but still didn't work.

11. I tried to add server manually but it didn't work.

1. Fix Video Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video Player: Restarting the app will resolve most errors.
2. Update the Video Player App. Here is how:
   1. On Android goto PlayStore » Search for "Video Player" » Open Video Player - OPlayer Lite » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Player » click "UPDATE".
3. Clear Video Player - OPlayer Lite app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Player servers.
   1. On Android, goto Settings » Apps » Select "Video Player - OPlayer Lite" » click Storage » click "Clear Cache".
4. Check Video Player app permissions. If any of these permissions required to use your device's features are disenabled, Video Player might not work.
5. Uninstall and reinstall Video Player. If nothing else has worked, completely uninstall Video Player then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video Player not working

2. Fix Video Player Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video Player not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video Player may not be able to connect to the Internet when running in the background.