Published by Creosys Ltd on Nov 4, 2024

Report an issue with OBD Auto Doctor scanner.
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Why should I report an Issue with OBD Auto Doctor scanner?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Creosys Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact OBD Auto Doctor scanner image 1 contact OBD Auto Doctor scanner image 2

OBD Auto Doctor scanner Customer Insights

1. Where one it is to say "paid version only" now says "not available" it tells me there are no codes when my instrument panel lights are out, the radio light is flashing, i have no dim function anymore my remote keyless entry isn't working anymore neither is my trunk release but no codes.

2. Glad I didn't get a whole year's subscription.Straightforward and easy to use, with ample functionality for the average garage hobby mechanic or anyone just looking to keep their vehicles running.

3. doesn't read those... It paired fine with my Carista adapter, which is just a ELM v1.5 with v4 Bluetooth that works with Android, IOS, Windows.I love this app! I would definitely recommend upgrading to the pro version for all the features.

4. The Pro version also has sensor monitors with data graphing and logging, which made it worth it for me to do a one month subscription.

5. I use it with the icar pro OBD2 adapter, I've used both the Wi-Fi and the Bluetooth adapter types and have had better luck with the Wi-Fi version as far as connectivity between the device and the application.

6. The 1st screen only shows temp, tac, speed, outside air temp..I don't know how long it's been since it had a full screen of everything but I wouldn't buy this again.not worth 30$, I bought a foxwell n301 tester.Well that was a waste of $5 dollars.

7. Making me look that it's my fault? What did you do to resolve the problem? Blaming the dongle? Lol! SCAM!!!I've tried this on three different vehicles , a Landrover Evoque, BMW x5 & an Astra Van.

8. It allows me to check what codes are causing my check engine light to come on and then allows me to erase them.

9. It said I didn't have a subscription so I ordered the monthly subscription only to find it still didn't work.

10. I tried troubleshooting the play store, but still getting the same error.

11. Unfortunately I am unable to upgrade as I keep getting an error with Google play store.

Steps to Troubleshoot & Fix OBD Auto Doctor scanner Issues

1. Fix OBD Auto Doctor scanner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart OBD Auto Doctor scanner: Restarting the app will resolve most errors.
  2. Update the OBD Auto Doctor scanner App. Here is how:
    1. On Android goto PlayStore » Search for "OBD Auto Doctor scanner" » Open OBD Auto Doctor scanner » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OBD Auto Doctor scanner » click "UPDATE".
  3. Clear OBD Auto Doctor scanner app cache: Clearing cached data will force your app to retrieve the latest data directly from OBD Auto Doctor scanner servers.
    1. On Android, goto Settings » Apps » Select "OBD Auto Doctor scanner" » click Storage » click "Clear Cache".
  4. Check OBD Auto Doctor scanner app permissions. If any of these permissions required to use your device's features are disenabled, OBD Auto Doctor scanner might not work.
  5. Uninstall and reinstall OBD Auto Doctor scanner. If nothing else has worked, completely uninstall OBD Auto Doctor scanner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing OBD Auto Doctor scanner not working


2. Fix OBD Auto Doctor scanner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make OBD Auto Doctor scanner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to OBD Auto Doctor scanner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, OBD Auto Doctor scanner may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I'D LIKE TO CANCEL MY SUBSCRIPTION FOR A WHILE
    THANKS BLONDIN

    — by blondin BERNARD 2 years ago