Published by Mind Mist

Report an issue with Prius Doctor.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Prius Doctor?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Mind Mist to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Prius Doctor image 1 contact Prius Doctor image 2

About Prius Doctor

1. OBDII scanning program for Toyota Prius generation 2 and 3.

2. Does not work on other versions like Prius plugin.

3. Does not work completely all OBDII diagnostic tools.

4. Works only Prius generation 2 and REGULAR 3.

5. Scans hybrid system's batteries etc.

6. Please see on Facebook page: PriusDoctor.

Prius Doctor Customer Insights

1. It test the hybrid system and HV battery to some level.Horrible app - it's squawking about 'OBDII doesn't fit for Prius custom protocol"?? Also doesn't like my "Generation" of Prius" (it's a fairly new one).

2. Shows some kind of Russian (ad?) with baby illo while running battery test.

3. The test gave my battery a "5 of 10" rating, but no hints as to if this is great or horrible.

4. If the test include HV battery life test i will rate this to be best app for hybrid car checking.

5. Shows some useful readouts, but overall, not all that useful.It's an easy to use app and the best free app to give some details around battery health.

6. It would be great if there is some detail around what a battery rating out of 10 means.

7. On diagnostic screen, it shows several trouble codes, but crashes app when I touch any of them.

8. Is it for life expectancy or capacity?This app give similar result to Dr.Pirus app.

9. Yet zero cost.

10. Worth trying.

11. FAILed app.!!very good app.

Steps to Troubleshoot & Fix Prius Doctor Issues

1. Fix Prius Doctor Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Prius Doctor: Restarting the app will resolve most errors.
  2. Update the Prius Doctor App. Here is how:
    1. On Android goto PlayStore » Search for "Prius Doctor" » Open Prius Doctor » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Prius Doctor » click "UPDATE".
  3. Clear Prius Doctor app cache: Clearing cached data will force your app to retrieve the latest data directly from Prius Doctor servers.
    1. On Android, goto Settings » Apps » Select "Prius Doctor" » click Storage » click "Clear Cache".
  4. Check Prius Doctor app permissions. If any of these permissions required to use your device's features are disenabled, Prius Doctor might not work.
  5. Uninstall and reinstall Prius Doctor. If nothing else has worked, completely uninstall Prius Doctor then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Prius Doctor not working


2. Fix Prius Doctor Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Prius Doctor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Prius Doctor not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Prius Doctor may not be able to connect to the Internet when running in the background.

Reported Issues