Contact MotorData OBD2 ELM car scanner Customer Service

Why should I report an Issue with MotorData OBD2 ELM car scanner?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Legion-Autodata JSC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The only thing that could be improved is the visual aspects of live data (would like to be able to customize how it looks etc)Has potential.... But took ages to set up a profile for a generic 2004 honda, and app could not connect to generic Bluetooth obd2 reader when other apps connect instantly with no issue.

2. Thats a sensor that moves fast, and a slow response could lead a technician to believing theres a sensor issue.This app actually works 💪 I have a mitsubishi L200 with an obdlink lx adapter, I've spent weeks trying out loads of different apps, none of them would show data relating to dpf etc.

3. When I use the Protocols "Version 1 for TOYOTA" and "Version 2 for TOYOTA" to establish connection, I received the following prompt: "The data has not been read due to a connection problem.

4. HOW DO I GET A REFUND?Waaaaaao , I can easily pair it with My android mobile, it can read car data and engine code.One of the best apps on obd.

5. Was disappointed on torque given the limited protocols it supports via elm327..... However, motordata live readout speed is toooooooo slow.

6. And i still feel like the readout speeds can be improved without limiting the items (given that other apps can do the same at much faster speeds).

7. This one actually does, I'm yet to check out the parameters for other ecus like gearbox, airbags etc but if its anything like the engine ecu parameters then it's looking great.

8. The graph should read what i choose and ignore the rest so that i don't have to change the readout parameters every time.

9. Seeing your response, I still strongly believe that it takes way too long and way too many button presses to get to the data I'm actually using the app for.

10. Why do I need to click READ on the table screen?This has the most parameters for diagnostics than any app i have tried.

11. Using the account that i purchaaed the plugins from solved the issue of the restoring of purchases not working.

1. Fix MotorData OBD2 ELM car scanner Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MotorData OBD2 ELM car scanner: Restarting the app will resolve most errors.
2. Update the MotorData OBD2 ELM car scanner App. Here is how:
   1. On Android goto PlayStore » Search for "MotorData OBD2 ELM car scanner" » Open MotorData OBD2 ELM car scanner » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MotorData OBD2 ELM car scanner » click "UPDATE".
3. Clear MotorData OBD2 ELM car scanner app cache: Clearing cached data will force your app to retrieve the latest data directly from MotorData OBD2 ELM car scanner servers.
   1. On Android, goto Settings » Apps » Select "MotorData OBD2 ELM car scanner" » click Storage » click "Clear Cache".
4. Check MotorData OBD2 ELM car scanner app permissions. If any of these permissions required to use your device's features are disenabled, MotorData OBD2 ELM car scanner might not work.
5. Uninstall and reinstall MotorData OBD2 ELM car scanner. If nothing else has worked, completely uninstall MotorData OBD2 ELM car scanner then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MotorData OBD2 ELM car scanner not working

2. Fix MotorData OBD2 ELM car scanner Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MotorData OBD2 ELM car scanner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MotorData OBD2 ELM car scanner not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MotorData OBD2 ELM car scanner may not be able to connect to the Internet when running in the background.