Published by Legion-Autodata JSC

Report an issue with Doctor Hybrid ELM OBD2 scanner.
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Why should I report an Issue with Doctor Hybrid ELM OBD2 scanner?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Legion-Autodata JSC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Doctor Hybrid ELM OBD2 scanner Customer Insights

1. Thank you very much.Seems to be a waste of money I paid the extra for toyota hybrid pack as it told me it should help fix my problem and no I won't connect reads several computers then nothing and says connection problem.Only for Toyota and Lexus, does not allow you to create a profile for any other make.

2. I have a full diagnostic ELM327 suite on my laptop that cost $3, ill avoid the convinence of my phone and stick to thatThe free version suggested/( '####' values) that the paid plugin would present.

3. The developer should have given an option to allow potential customer to try it first probably for 1 day (for example) to ensure the plugin purchase work for them.

4. Can not connected to my ELM which was connected well before while other app still able connected to this ELM like Dr.Prius app to reach/read HV battery.

5. Uninstall and reinstall this Doctor Hybrid ELM but still the same problem : can not connect.

6. We restart android mobile and no other app connection, then use your app but still not connected.

7. the app looks like it could bw great, all you get for a free download is a pretty UI and zero useable features.

8. Then told me it didn't show any data until I bought the plug in for my make and model.

9. Give me your email, I can send the detailsBought the plugin but couldnt get it to work at all.

10. I'd like a refund within the week please.Very good app, cleared abs, srs etc lights for Lexus CT200h.

11. there is a $15 pay wall for love data and a $3 paywall for DTC reading and clearing.

Steps to Troubleshoot & Fix Doctor Hybrid ELM OBD2 scanner Issues

1. Fix Doctor Hybrid ELM OBD2 scanner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Doctor Hybrid ELM OBD2 scanner: Restarting the app will resolve most errors.
  2. Update the Doctor Hybrid ELM OBD2 scanner App. Here is how:
    1. On Android goto PlayStore » Search for "Doctor Hybrid ELM OBD2 scanner" » Open Doctor Hybrid ELM OBD2 scanner » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Doctor Hybrid ELM OBD2 scanner » click "UPDATE".
  3. Clear Doctor Hybrid ELM OBD2 scanner app cache: Clearing cached data will force your app to retrieve the latest data directly from Doctor Hybrid ELM OBD2 scanner servers.
    1. On Android, goto Settings » Apps » Select "Doctor Hybrid ELM OBD2 scanner" » click Storage » click "Clear Cache".
  4. Check Doctor Hybrid ELM OBD2 scanner app permissions. If any of these permissions required to use your device's features are disenabled, Doctor Hybrid ELM OBD2 scanner might not work.
  5. Uninstall and reinstall Doctor Hybrid ELM OBD2 scanner. If nothing else has worked, completely uninstall Doctor Hybrid ELM OBD2 scanner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Doctor Hybrid ELM OBD2 scanner not working


2. Fix Doctor Hybrid ELM OBD2 scanner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Doctor Hybrid ELM OBD2 scanner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Doctor Hybrid ELM OBD2 scanner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Doctor Hybrid ELM OBD2 scanner may not be able to connect to the Internet when running in the background.

Reported Issues

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