Contact Advance Auto Parts Customer Service

Why should I report an Issue with Advance Auto Parts?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Advance Auto Parts, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Choose from hundreds of popular brands, including our own DieHard, Carquest and AutoCraft. - Choose SAME DAY HOME DELIVERY to get your order fast. - See product ratings, warranties, and descriptions to help you choose the right product. - Pay your way with credit cards, PayPal, Google Pay, and Advance Auto Parts Gift Cards. - Securely save credit/debit cards to your account for faster checkout. - Scan a product bar code to easily see product details, reviews, and order. - See our product recommendations and make sure you have what you need to complete your project. - Get everything you need for your projects at a great price with our bundles and project builders.

2. Sign up today with ease and save more with hassle-free, easy-to-redeem rewards! - View your current order status on the Home screen. - Choose from over 5,000 Advance and Carquest Auto Parts stores. - Check store hours, call ahead, and get directions.

3. Save your preferred store for free, in store pickup. - Plus, stop in and receive personalized care with services such as check engine light scanning, wiper blade installation, and battery testing and installation, and more. - Contact Customer Care to get help with your order. - Download now and start shopping for the parts you need.

4. Quickly find the right part for your vehicle, check part availability at over 5,000 Advance and Carquest stores, and easily order parts for pickup or delivery.

5. MANAGE YOUR SPEED PERKS REWARDS Get points on every purchase. - Earn $5 Perk Bucks & $0. 05/gal Gas Rewards every 500 points. - Enter receipts to get credit for store or guest purchases. - Not a member?

6. Shopping for auto parts has never been easier with the Advance Auto Parts mobile app.

7. You can tell us about your experience, ask questions, give feedback and make feature requests by contacting us at customerservice@advanceautoparts. com.

1. The app displays sales, and special offers, but allows you to navigate quickly to what you are searching for.It works but it doesn't work.... your app and well as your site wouldn't allow me to purchase an Oil Change Combo, when it gets to the "Pick filter" option, it's greyed out completely.

2. it gets me what I want almost half the time but I do not have the option to have an item shipped to the store which is much faster and more convenient for many people by saving a trip to order it in... Plus we/customers always grab an extra last minute needed item or 2 during pick-up, so adding a feature like that would be a zero sum game... win, win.

3. Mainly you have to login every single time (and you have to go out of your way to do it), and it doesn't store credit cards or hint to android to use a saved card--so every purchase you have to enter it again.

4. Outside of that it's pretty good--search is painfully slow but that's the same on the website, so I wouldn't fault the app.Quick access to items I am looking for, for my auto care.

5. It stays on the advance auto parts logo for a long time.

6. Once you load your vehicle info its easy to find what you need, and view what they have that fits your ride, and your budget.

7. Which tells me either the system could be improved by a better backend, caching, or you are wasting my time harvesting information and sending it upstream.

8. The online discounts offered along with Speedperks rewards gives this business an edge when it comes to shopping for quality product lines that are best, better, and good.

9. Nothing "advanced" about Advance Auto.very slow, very buggy.

10. It loads some parts that DO NOT fit your vehicle even when your only searching with that vehicle as filter.

11. Oh their system sucks too? Well ebay it is.Nothing works, slow and not user friendly.

1. Fix Advance Auto Parts Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Advance Auto Parts: Restarting the app will resolve most errors.
2. Update the Advance Auto Parts App. Here is how:
   1. On Android goto PlayStore » Search for "Advance Auto Parts" » Open Advance Auto Parts » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Advance Auto Parts » click "UPDATE".
3. Clear Advance Auto Parts app cache: Clearing cached data will force your app to retrieve the latest data directly from Advance Auto Parts servers.
   1. On Android, goto Settings » Apps » Select "Advance Auto Parts" » click Storage » click "Clear Cache".
4. Check Advance Auto Parts app permissions. If any of these permissions required to use your device's features are disenabled, Advance Auto Parts might not work.
5. Uninstall and reinstall Advance Auto Parts. If nothing else has worked, completely uninstall Advance Auto Parts then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Advance Auto Parts not working

2. Fix Advance Auto Parts Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Advance Auto Parts be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Advance Auto Parts not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Advance Auto Parts may not be able to connect to the Internet when running in the background.