Published by NRCommunication Co.,Ltd.

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Why should I report an Issue with NRC?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of NRCommunication Co.,Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

NRC Customer Insights

Steps to Troubleshoot & Fix NRC Issues

1. Fix NRC Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart NRC: Restarting the app will resolve most errors.
  2. Update the NRC App. Here is how:
    1. On Android goto PlayStore » Search for "NRC" » Open NRC » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NRC » click "UPDATE".
  3. Clear NRC app cache: Clearing cached data will force your app to retrieve the latest data directly from NRC servers.
    1. On Android, goto Settings » Apps » Select "NRC" » click Storage » click "Clear Cache".
  4. Check NRC app permissions. If any of these permissions required to use your device's features are disenabled, NRC might not work.
  5. Uninstall and reinstall NRC. If nothing else has worked, completely uninstall NRC then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing NRC not working


2. Fix NRC Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make NRC be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to NRC not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, NRC may not be able to connect to the Internet when running in the background.

Reported Issues