Contact HD Video Player Pro Customer Service

Why should I report an Issue with HD Video Player Pro?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of GentleMan Dev Studio to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. HD Video Player uses the device's default decoder for decoding, thus ensuring the speed and effectiveness of the video for you to enjoy smoother better quality videos.

2. HD Video Player is an intelligent and convenient video player that makes you feel like enjoying an unprecedented audio-visual experience!

3. HD Video Player with the equalizer, bass booster, and stereo surround sound effect, make you feel like being in the cinema.

4. We ensure that your file is played in the original resolution, through the optimization of the encoding format file playback speed and effectiveness to achieve the best results.

5. Sliding the video screen to control the volume, screen brightness and playing progress.

6. It is really easy and convenient for you to play your videos without troublesome conversion.

7. Please download and enjoy the smooth playback of the HD Video Player experience!

1. It says connection timeout every timecan't play webm it show black screen, add playspeed at 0.1 or slower, add zoom to 2000%, AB Cycle it must play in 0:28-0:32 but it play 0:24-0:31 and don't work online mode, don't have pop-up images to preview when slide or seek video offline and online, how change subtitles file or audio for video, add double tap to rewind 0.3s on left and go next 0.3s on the right, quick mute so it don't make thread or stream for audio when play videos, play as music screen off,... fix all you got 5 starGood video player.

2. Then you will beat all other video player apps like MX and Vlc.....It has no functionality to change audio track and subtitles, but anyway its an good appPretty good but chrome cast never works.

3. Please add option/support for different language audio, Lyrics option with customisation, Skins, Fonts style and size with customisation option.

4. Best in class of video players.

1. Fix HD Video Player Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart HD Video Player Pro: Restarting the app will resolve most errors.
2. Update the HD Video Player Pro App. Here is how:
   1. On Android goto PlayStore » Search for "HD Video Player Pro" » Open HD Video Player Pro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HD Video Player Pro » click "UPDATE".
3. Clear HD Video Player Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from HD Video Player Pro servers.
   1. On Android, goto Settings » Apps » Select "HD Video Player Pro" » click Storage » click "Clear Cache".
4. Check HD Video Player Pro app permissions. If any of these permissions required to use your device's features are disenabled, HD Video Player Pro might not work.
5. Uninstall and reinstall HD Video Player Pro. If nothing else has worked, completely uninstall HD Video Player Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing HD Video Player Pro not working

2. Fix HD Video Player Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make HD Video Player Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to HD Video Player Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, HD Video Player Pro may not be able to connect to the Internet when running in the background.