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Report an issue with iR XBOX 360 Remote.
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Why should I report an Issue with iR XBOX 360 Remote?

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About iR XBOX 360 Remote

1. If the Xbox 360 console is set to use Media Center, by pressing the button will start Windows Media Center.

2. If the console is not set to use Windows Media Center, by pressing the button will start the Windows Media Center Setup Wizard.

3. The Windows Media Center button gives you access to a connected PC based on Windows Media Center via the Xbox 360.

4. With the touch of a button you can enter a new world of digital entertainment: this app lets you play music and movies on DVD, Netflix and manage your Media Center.

5. iR Remote Xbox 360 is designed to easily control your DVD movies, streaming video, Netflix, apps, Windows Mediacenter, xbox dashboard.

6. You do not have to wirelessly sync it to the console. iR Remote Xbox 360 uses Infrared (IR) technology to communicate with the console.

7. Try to go into the Xbox media remote setting and toggle the switches.

8. For your remote to best communicate with your console, your phone ir transmitter should be pointed at the front of the console.

9. SAMSUNG GALAXY S6 / S6 Edge / S5 / S4 / NOTE 8 / NOTE 10. 1 / NOTE 3 / TAB 7.

10. Inserting the hex code for your TV, you can also control the volume.

iR XBOX 360 Remote Customer Insights

1. Plz fix it because I paid for it, and I can't seem to request a refund.I had to think twice before purchasing this app.. and it works with my Note 3 kinda old but it freaking works flawlessly man 👍 I didn't lose my money!Awesome! I honestly got this so i didnt have to get up turn my controller on an push play when watching movies.GREAT APP! IF OTHERS DONT WORK FOR YOU USE THIS! :.

2. Everything works perfectly all the functions and I got the "x" button code on my physical remote through the learning function! I only suggest the developers to add a trial option because I almost didn't even consider this app and only did so after reviewing Google's refund policy.

3. I was hesitant to try this one because it had no trial version and was paid, but I tried it as a last resort thinking I could refund it if it didn't work either.

4. NONE of them worked even on the original console except for one, and it only worked intermittently and not reliable, it would also no longer work after my universal remote learned it.

5. So to get my remote to learn that function I tried a dozen or so Android apps and lirc configurations.

6. My (physical) universal remote was missing the blue (x) button function.

7. I installed this as the xbox 360 controller has broken, figured this was an easy alternative so I can use the xbox to watch Netflix again.

8. Don't bother downloading.Simply didn't work.

9. At first i didn't understand how it worked but now I do.

10. Shame really m had high hopes.The remote was working fine for about a week, and then all of a sudden stopped.

11. Didn't work at all.

Steps to Troubleshoot & Fix iR XBOX 360 Remote Issues

1. Fix iR XBOX 360 Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart iR XBOX 360 Remote: Restarting the app will resolve most errors.
  2. Update the iR XBOX 360 Remote App. Here is how:
    1. On Android goto PlayStore » Search for "iR XBOX 360 Remote" » Open iR XBOX 360 Remote » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for iR XBOX 360 Remote » click "UPDATE".
  3. Clear iR XBOX 360 Remote app cache: Clearing cached data will force your app to retrieve the latest data directly from iR XBOX 360 Remote servers.
    1. On Android, goto Settings » Apps » Select "iR XBOX 360 Remote" » click Storage » click "Clear Cache".
  4. Check iR XBOX 360 Remote app permissions. If any of these permissions required to use your device's features are disenabled, iR XBOX 360 Remote might not work.
  5. Uninstall and reinstall iR XBOX 360 Remote. If nothing else has worked, completely uninstall iR XBOX 360 Remote then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing iR XBOX 360 Remote not working


2. Fix iR XBOX 360 Remote Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make iR XBOX 360 Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to iR XBOX 360 Remote not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, iR XBOX 360 Remote may not be able to connect to the Internet when running in the background.

Reported Issues