Contact Gold's Gym Customer Service

Why should I report an Issue with Gold's Gym?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of GOLD'S GYM to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With all-new features and integrations, starting and finishing your workouts is easier than ever before. - Enjoy a touchless check-in experience or add the Gold’s Gym App to your Google Wallet for faster access to the gym floor. - Never miss a workout and find upcoming classes at your local gym.

2. Create goals and link your connected devices in the app to get a full overview of your progress and results. - Get instant access to your Membership Account, anytime, anywhere.

3. Plan your workouts and reserve your spot in advance with mobile class booking (booking capabilities available at select locations). - Track all your workouts in one place.

4. Developed exclusively for members, the Gold’s Gym App offers a seamless experience so you can focus on what really matters—crushing every workout.

5. Conveniently update your account and billing information, make payments, and see your check-in history. (Features and availability may vary by location.

1. It's constantly glitching, it forgets your password on a whim, and more recently, it won't let you log in even after sending a reset password link to yourself!! It wouldn't allow me to input a new password at all! This app has had so many problems from the get-go, and I feel like the company just doesn't give a F***!!!I've uninstalled/reinstalled twice.

2. Gyms have suffered significantly due to COVID however security should not be compromised.Usually love but this last week it has stopped loading classes and so I can no longer set up my workout schedule.

3. but keeping track myself... i also like to pick the classes i will take then if life comes up i try and go switch it to another time or cancel but it keeps pooping up with OopS and Sorrys all over the place.

4. Cant link to my account, can't change profile, stuck with old barcode, map doesn't work, uninstalled and reinstalled, etc.

5. It let's me enter my email and password, shows a loading circle, asks for my location, then crashes.

6. I was recently logged out of app, when I attempted to log back in I noticed password was visible and quickly switched the mode but then I realized that what I was typing was still show down in the predictive text area.

7. The check in dates are reversed, you must scroll down to last entry to see if your check in was recorded.at first I thought this was a glitch but now I'm sure it's just a feature of the app.

8. I've run into nothing but error messages and links to sign up for classes I don't want.

9. A terrible experience; recommend waiting a while until they fix the issues.The app was good until the September 4, 2019, update.

10. Has a lot of potential but still needs a lot of work in my opinion.when it want's to work it's GREAT, but that other 93% of the time.

11. It always says that my password is wrong and then it doesn't let me reset my password.

1. Fix Gold's Gym Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Gold's Gym: Restarting the app will resolve most errors.
2. Update the Gold's Gym App. Here is how:
   1. On Android goto PlayStore » Search for "Gold's Gym" » Open Gold's Gym » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Gold's Gym » click "UPDATE".
3. Clear Gold's Gym app cache: Clearing cached data will force your app to retrieve the latest data directly from Gold's Gym servers.
   1. On Android, goto Settings » Apps » Select "Gold's Gym" » click Storage » click "Clear Cache".
4. Check Gold's Gym app permissions. If any of these permissions required to use your device's features are disenabled, Gold's Gym might not work.
5. Uninstall and reinstall Gold's Gym. If nothing else has worked, completely uninstall Gold's Gym then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Gold's Gym not working

2. Fix Gold's Gym Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Gold's Gym be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Gold's Gym not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Gold's Gym may not be able to connect to the Internet when running in the background.