Published by Neno Tech on Dec 21, 2023

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Why should I report an Issue with PDF Tools – PDF Utilities?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Neno Tech to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About PDF Tools – PDF Utilities

1. PDF Merge, PDF Split, Lock PDF & Unlock PDF, Extract PDF Pages, Extract Images from PDF, Rotate PDF Pages, Reorder PDF Pages, Delete Specific Pages, Delete Empty Pages and many more.

2. Delete PDF Pages: Delete specific pages from a PDF.

3. Split PDF: Split a PDF file at a particular page into multiple files.

4. Lock PDF (Encrypt PDF): Enjoy an unlimited privacy of your PDF Document by encrypting it with a Password.

5. Unlock PDF (Decrypt PDF) : Remove password from a PDF to enjoy hassle free access.

6. Rotate PDF Pages: Rotate specific page of PDF e. g.

7. It is very easy to use and provides multiple ways for modifying and creating PDFs.

8. Now no worries about a large file to split.

9. Merge PDF : Select two or more PDF and merge into a Single PDF Document.

10. A lightweight PDF Utilities tool dedicated for Mobile.

11. Portrait to Landscape & Landscape to Portrait by an angle 90,180 or 270 clockwise.

PDF Tools Customer Insights

1. Well, now that I mention it, there is 1 thing (that's why I dinged 1 star...) This app could -really- use a compression utility, but I must say, this App does everything it sets out to, fantastically.Add that watermarking option...for that removed 2 starsUnable to accept password of password protected file.

2. Thank you.Wow!! I was in a panic , after using it my work was done in a minute , so much easy and lucid to use !!Dear Neno Tech Developer, This Apk Ver 1.5, Sincerely, “Extract Page Feature” having Problem , Incorrect File Size Is “0 Kb & Corrupted” , “Other Feature” PERHAPS Working Correctly.

3. Excellent, Tool works well, but ads are annoying.The ads are monotonous.I'm not entirely sure if this is from the same author as the PC app of the same name, but I was really looking for that PC app's level of functionality.

4. Issue is with this app.Perfectly worked having sampled with a number of documents on my device.

5. Other apps recognise the same password fine.

6. I was So Freaking Impressed! (and relieved) This App is everything I -hoped for-, and everything I -expected -.

7. Would be pleased to see an option to "Compress" the PDF documents too.

8. Password was copy/pasted.

9. But there should be an option of " remember my choice".

10. So my humble request to the app authority to develop this service.

11. Thank you!The app is good.

Steps to Troubleshoot & Fix PDF Tools Issues

1. Fix PDF Tools Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PDF Tools: Restarting the app will resolve most errors.
  2. Update the PDF Tools App. Here is how:
    1. On Android goto PlayStore » Search for "PDF Tools" » Open PDF Tools – PDF Utilities » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PDF Tools » click "UPDATE".
  3. Clear PDF Tools – PDF Utilities app cache: Clearing cached data will force your app to retrieve the latest data directly from PDF Tools servers.
    1. On Android, goto Settings » Apps » Select "PDF Tools – PDF Utilities" » click Storage » click "Clear Cache".
  4. Check PDF Tools app permissions. If any of these permissions required to use your device's features are disenabled, PDF Tools might not work.
  5. Uninstall and reinstall PDF Tools. If nothing else has worked, completely uninstall PDF Tools then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PDF Tools not working


2. Fix PDF Tools Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PDF Tools be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PDF Tools not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PDF Tools may not be able to connect to the Internet when running in the background.

Reported Issues

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