Contact HQ Music player Customer Service

Why should I report an Issue with HQ Music player for Android 13?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Nazar Soroka to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. When playing a song, i thought Id check how the albums are organised, but noticed it only shows (in the albums tab) the album of the song you are currently playing.... which means that if you have lots of songs, you'd have to constantly scroll up n down to find the specific album IN THE TRACKS TAB, and not go to the album tab.

2. Plese solve these 2 bugs otherwise amazing job manCould be one of the best music players in the near future if they solve the main issue: You can not play an artist's album, just songs by alphabetical order, so the albums get mixed up.

3. I know i need to unlock pro player for more appreciation but why is there restrictions for song search? Or is there an error in searching algorithm? Great app 👍 though.An innovative thought to give swipe control but still needs a lot of improvements.

4. While the song is playing if i open the list it shows the songs from beginning while it should be from the song that's being played and the songs which are after that.

5. The song doesn't actually appear on the wear OS player, just says HQ Music.

6. Edit : One more star for paying attention to the users, still I am kind of stubborn person who still waiting for Equilizer 😋.Love the design, but there's a couple problems I'm having.

7. Every time a new song plays, my notification sound goes off.

8. It also only plays songs in alphabetical order, not the order in which they appear on the albums.its meh at best.

9. When you try to acess the song list by clicking widget, it'll not work.

10. 1) The lack of an autopause means that when I unplug/disconnect my headphones music blasts out of my main speaker at whatever volume it was set to.

11. Whenever i receive a call it changes the song after the call is ended.

1. Fix HQ Music player Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart HQ Music player: Restarting the app will resolve most errors.
2. Update the HQ Music player App. Here is how:
   1. On Android goto PlayStore » Search for "HQ Music player" » Open HQ Music player for Android 13 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HQ Music player » click "UPDATE".
3. Clear HQ Music player for Android 13 app cache: Clearing cached data will force your app to retrieve the latest data directly from HQ Music player servers.
   1. On Android, goto Settings » Apps » Select "HQ Music player for Android 13" » click Storage » click "Clear Cache".
4. Check HQ Music player app permissions. If any of these permissions required to use your device's features are disenabled, HQ Music player might not work.
5. Uninstall and reinstall HQ Music player. If nothing else has worked, completely uninstall HQ Music player then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing HQ Music player not working

2. Fix HQ Music player Server issues & Internet Connection

1. Check network connection: An unstable Internet will make HQ Music player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to HQ Music player not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, HQ Music player may not be able to connect to the Internet when running in the background.