Contact My Clinic KSA Customer Service

Why should I report an Issue with My Clinic KSA?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of My Clinic International Medical Co Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The message is: the application on this device is incompatible!!Lab results are not updated since over 1 week, whats the point of using mobile app if they can not sync the data properly? User experience is not about fluffy screens,its about smooth journeys.There is always issues with this app, I believe they focus on Apple users.

2. Going through reviews shows that the administrator does not respond to negative messages, and if he does refer to contacts!I am using Samsung note 10+ and getting error message that this device is not compatible.

3. It started to happen with new update installed few days ago.Latest version always shows this error message to me (even though I updated the app and uninstalled and reinstalled it).

4. Extremely poor app and service I am not able to view and access the lab results, and customer care is not able to help or solve the issue.Forget registering, It is like for hill.

5. Most recent issue my app, have been updated but can't login asking me to update it !Dental appointments can't be taken otherwise it's a great app.

6. The need to sign in again after everytime phone restarts need to be improvedI tried to sign up to be able to book appointments.

7. Tried uninstalling and re installing and getting same error message.

8. I cant use the appWith each new update, the app is getting worse.

9. Have to prepr a long list of information to complete registering.

10. I'm supposed to recieve an SMS on my phone with a verification code but it never came.

11. Information can be obtained from insurance records by ID#.

1. Fix My Clinic KSA Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Clinic KSA: Restarting the app will resolve most errors.
2. Update the My Clinic KSA App. Here is how:
   1. On Android goto PlayStore » Search for "My Clinic KSA" » Open My Clinic KSA » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Clinic KSA » click "UPDATE".
3. Clear My Clinic KSA app cache: Clearing cached data will force your app to retrieve the latest data directly from My Clinic KSA servers.
   1. On Android, goto Settings » Apps » Select "My Clinic KSA" » click Storage » click "Clear Cache".
4. Check My Clinic KSA app permissions. If any of these permissions required to use your device's features are disenabled, My Clinic KSA might not work.
5. Uninstall and reinstall My Clinic KSA. If nothing else has worked, completely uninstall My Clinic KSA then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Clinic KSA not working

2. Fix My Clinic KSA Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Clinic KSA be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Clinic KSA not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Clinic KSA may not be able to connect to the Internet when running in the background.